Vincent Application Specialist

Fujifilm Vincent Application Specialist Hartford, Connecticut Apply Now

FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com .

Job Title: Vincent Application Specialist

Job purpose:

This position is responsible for providing clinical consulting and support to implementation projects, sales, and company team members with respect to the use of the company’s products and serving as a consultant on behalf of customers and company personnel in compliance with the company’s quality procedures.

The Application Specialist is especially responsible for application training to thoracic, hepatobiliary, urology, and other oncological surgeons in the U.S.

The Application Specialist is responsible for pre-sales evaluation training and post-sales software installation project support for institutions, hospitals, schedule management of user training, and after-training support.

Duties and responsibilities:

• Serve as consultant on behalf of customers and company personnel.
• Provide clinical expertise, workflow analysis, and upgrade projects.
• Work closely with HCUS business unit employees to drive effective operations and improve customer satisfaction.
• Ensure compliance with all applicable requirements of the company’s quality management system.
• Attend exhibitions, trade shows, workshops, and conferences in the U.S. to promote sales opportunities.
• Develop customer training material.
• Participate in meetings and conferences via a travel schedule that is consistent with the requirements of the position.
• Perform special projects and tasks as needed.
• Drive all efforts aimed at providing superior customer experience.

Key performance indicators:

• Collaborate with Service and other departmental groups to achieve a positive customer experience with assigned target accounts.
• Comply with business processes, as defined by HCUS.
• Contribute to a collaborative team environment.
• Ensure ongoing and transparent communication internally and externally.

Qualifications:

• BA/BS in Business, Marketing, Communication, Life Sciences, or related field required.
• 4+ years previous clinical specialist or trainer experience in the hospital market, preferably diagnostic imaging equipment or related peripheral devices into the surgical space. Or a minimum of 2 years technical experience in related Diagnostic Imaging disciplines (i.e., CT and MR) with 2-3 years’ experience within a digital imaging environment.
• Strong ability to overcome customer objections and concerns; ability to quickly learn new products and services.
• Strong ability to communicate at all levels including Managing, Director, Surgeon, Physician, with excellent verbal and written communication skills.
• Strong technical support experience with excellent troubleshooting skills.
• Ability to address and/or translate workflow requirements to product features.
• Ability to work in a fast-paced environment.
• Ability to travel 70% of the time, including time spent in the field and at corporate offices.
• Valid driver's license with a safe driving record is required.

Physical requirements:

• Usual office and clinical working conditions.
• Ability to lift to 35 pounds unassisted up to 20% of applicable work time.
• The ability to sit up to 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards and mice, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.

Travel:

• Occasional (up to 70%) travel will be required based on business need.

Salary and Benefits:

$97,335.00 - $107,000.00 annually (depending on experience) + 10% Bonus Opportunity

• Life Insurance
• 401k
• Paid Time Off

Equal Opportunity Employer

FUJIFILM is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status or any other characteristic protected by applicable federal, state or local law.

Job Locations: US

Posted Date: 3 days ago (10/9/2024 2:03 PM)

Requisition ID: 2024-27992

Company: FUJIFILM Healthcare America Corporation