Company:
Computacenter AG & Co. oHG
Location: San Francisco
Closing Date: 18/10/2024
Salary: £100 - £125 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Jr. Data Center Field Technician
About the role
As a Jr. Data Center Field Technician, you will provide a range of hardware, software, and network technical support, including troubleshooting, staging and configuration, and resolving tickets for internal and external customers.
What you’ll be doing
- Performing a range of technical work activities either remotely or at customer site to meet business and customer requirements.
- Coordinating small teams delivering basic work packages in line with company processes.
- Documenting and reporting on work completed to ensure compliance with Company and Customer Procedures.
- Escalating issues in line with company processes to ensure customer demands are met.
- Providing customer service to internal and external customers to ensure a consistent experience.
What you have
- Proven experience surrounding networking infrastructure.
- Experience with network cabling, switches, data center equipment, and rack & stack.
- Experience troubleshooting Cisco, Dell, and POS systems is a plus.
- You must be legally authorized to work in the United States.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide.
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Computacenter AG & Co. oHG