Company:
Aditi Consulting
Location: Ridgefield Park
Closing Date: 07/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Summary:
The main function of the Data Analyst is to provide business intelligence support and supporting areas by means of both repeatable and ad hoc reporting delivery reports (charts, graphs, tables, etc) that enable informed business decisions.
Job Responsibilities:
Analyzes performance of process activities, identifies problem areas, and presents findings in clear, concise charts, graphs, tables, or summaries.
Establishes standardized methods of recording, tracking and reporting on activity.
Design, implement, automate and maintain large scale enterprise data ETL processes.
Modify existing databases and database management systems and/or direct programmers and analysts to make changes
Leverage data to understand trends and future opportunities to reduce customer contacts, improve CX and increase eCommerce revenue growth. Leverage predictive modeling techniques in the process.
Proactively work with business units and teams to understand and translate data-driven initiatives and potential ideas. Synthesize ideas and suggestions from stakeholders and users to determine what to build based on business priorities, strategy and vision.
Build and maintain new reports, or enhancements to existing reports for eCom Customer Service team.
Design and support building new data pipelines (or enhancements to existing data pipelines) by partnering with engineering teams.
Troubleshoot and resolve any data issues for eCom Customer Service team
Manage operational data requests, and provide visibility to tracking data for emerging issues reported by sites.
Skills:
Ability to work as part of a team, as well as work independently or with minimal direction.
Excellent written, presentation, and verbal communication skills.
Demonstrated knowledge of one or more key information service standards such as SDLC, ITIL, QA/testing, Project Management, Six Sigma, etc.
Strong PC skills including knowledge of Microsoft SharePoint.
Top skills:
ADVANCED WORKING SQL
DATA ANALYSIS SKILLS and a BI tool like Tableau
Education/Experience:
Bachelor's degree in technical fields such as computer science, computer engineering or related field required.
5-7 years of experience required.
Process certification, such as, Six Sigma, CBPP, BPM, ISO 20000, ITIL, CMMI.
Basic Qualifications:
Bachelors in engineering, Mathematics, or other quantitative field
5+ years of hands-on experience in Data Analytics or Data Product Management roles
5+ years of experience in data manipulation using Advanced SQL
Experience in eCommerce and/or Customer Service domains
Strong problem-solving ability along with proven experience in managing multiple tasks simultaneously with a rigid determination to meet deadlines
Excellent communication and data presentation skills
Traits/Behaviors/Abilities for Success
ADVANCED WORKING SQL, DATA ANALYSIS SKILLS and a BI tool like Tableau ARE MUST HAVE – should have experience writing SQL queries from scratch and provide meaningful insights from the data.
Ability to research and contribute (from an analyst perspective) on API development and database design.
Succinct/proactive/confident communication data-driven insights (translating data into “business speak”) to all levels of the business stakeholders from operational to executive
Self-starter mentality with the ability to deliver results under minimal supervision
Openness to work with different cultures and working styles
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.
The main function of the Data Analyst is to provide business intelligence support and supporting areas by means of both repeatable and ad hoc reporting delivery reports (charts, graphs, tables, etc) that enable informed business decisions.
Job Responsibilities:
Analyzes performance of process activities, identifies problem areas, and presents findings in clear, concise charts, graphs, tables, or summaries.
Establishes standardized methods of recording, tracking and reporting on activity.
Design, implement, automate and maintain large scale enterprise data ETL processes.
Modify existing databases and database management systems and/or direct programmers and analysts to make changes
Leverage data to understand trends and future opportunities to reduce customer contacts, improve CX and increase eCommerce revenue growth. Leverage predictive modeling techniques in the process.
Proactively work with business units and teams to understand and translate data-driven initiatives and potential ideas. Synthesize ideas and suggestions from stakeholders and users to determine what to build based on business priorities, strategy and vision.
Build and maintain new reports, or enhancements to existing reports for eCom Customer Service team.
Design and support building new data pipelines (or enhancements to existing data pipelines) by partnering with engineering teams.
Troubleshoot and resolve any data issues for eCom Customer Service team
Manage operational data requests, and provide visibility to tracking data for emerging issues reported by sites.
Skills:
Ability to work as part of a team, as well as work independently or with minimal direction.
Excellent written, presentation, and verbal communication skills.
Demonstrated knowledge of one or more key information service standards such as SDLC, ITIL, QA/testing, Project Management, Six Sigma, etc.
Strong PC skills including knowledge of Microsoft SharePoint.
Top skills:
ADVANCED WORKING SQL
DATA ANALYSIS SKILLS and a BI tool like Tableau
Education/Experience:
Bachelor's degree in technical fields such as computer science, computer engineering or related field required.
5-7 years of experience required.
Process certification, such as, Six Sigma, CBPP, BPM, ISO 20000, ITIL, CMMI.
Basic Qualifications:
Bachelors in engineering, Mathematics, or other quantitative field
5+ years of hands-on experience in Data Analytics or Data Product Management roles
5+ years of experience in data manipulation using Advanced SQL
Experience in eCommerce and/or Customer Service domains
Strong problem-solving ability along with proven experience in managing multiple tasks simultaneously with a rigid determination to meet deadlines
Excellent communication and data presentation skills
Traits/Behaviors/Abilities for Success
ADVANCED WORKING SQL, DATA ANALYSIS SKILLS and a BI tool like Tableau ARE MUST HAVE – should have experience writing SQL queries from scratch and provide meaningful insights from the data.
Ability to research and contribute (from an analyst perspective) on API development and database design.
Succinct/proactive/confident communication data-driven insights (translating data into “business speak”) to all levels of the business stakeholders from operational to executive
Self-starter mentality with the ability to deliver results under minimal supervision
Openness to work with different cultures and working styles
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.
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Aditi Consulting