Position Title: Deputy City ClerkDepartment/Division: Lumberton City HallPOSITION SUMMARYThis position performs a variety of clerical duties to provide support for the City Hall of Lumberton.This position is assigned a variety of clerical duties in accordance with Office procedures. This is a full time regular position.ESSENTIAL RESPONSIBILITIESCollect, count and disburse money, do basic bookkeeping and complete a variety of banking transactionsCommunicate with customers, employees and other individuals to answer questions, distribute or explain information and address complaints.Answer telephones, direct calls and take messages.Compile, copy, sort and file records of the office.Operate office machines such as computers, phone systems, copiers, scanners, fax machines, and calculators.Compute, record and proofread data and other information, such as records or reports.Maintain and update filing, inventory, mailing and data base systems either manually or using a computer.Open, sort and route incoming mail, answer correspondence and prepare outgoing mail.Process and prepare documents such as government forms, letters, memos, billings and reports.Review files, records and other documents to obtain information to respond to requests from the public, the District Clerk, the Court, lawyers, judges and other elected officials.Regular attendance and timeliness is required. All appointments are to be scheduled any day except the 1-5th, the 10th and the 25th or disconnect day.Attend after hours meetings as needed.ADDITIONAL RESPONSIBILITIESRun errands for the office including going to the post office and the bank.Any other duties as assigned within the scope of the department.Successfully earn certification within four years of hire date.WORKING CONDITIONSThis position is inside in a normal office environment. It has frequent contact with the public. There is occasional travel within the county in all types of weather conditions. The noise level in this office varies, but is usually moderately quiet. Cellphone use and personal phone calls are to be kept at a minimum in order to not interfere with daily duties.EDUCATIONBachelor degree preferred.Requires a high school diploma or GED. Some college is preferred but not required.EXPERIENCE/SKILLS2 years clerical experience preferred; 1 year required.Requires the ability to apply principles and processes for providing customer services. This includes customer needs assessment, asking probing questions to better assist, meeting quality standards for services and evaluation of customer satisfaction.Requires the ability to apply administrative and clerical procedures.Requires the ability to operate systems such as word processing, managing files and records, transcription, completing forms and reports and other office procedures and terminology.Requires the ability to understand the structure and content of the English language and grammar.Requires ability to perform basic arithmetic including adding, subtracting, multiplication, division and fractions. Must be able to choose the right mathematical method or formula to solve a problem.Requires the ability to perform bookkeeping and accounting principles and practices including banking, reconciling, and reporting of financial data.Must be an active listener and give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.Must understand written sentences and paragraphs in work related documents.Must be able to verbally communicate with others. Must be able to speak and talk to others to convey information effectively. Must also speak clearly so that others can understand you. Must be able to speak and hear effectively on a phone.Must communicate ffectively in writing. Must also have the ability to read and understand information and ideas presented in writing.Must have the ability to multitask, concentrate on a task over a period of time without being distracted.PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by anemployee to successfully perform the essential duties of this position. While performing the duties of this position the employee is frequently required to: See, hear, speak, touch, feel, bend, stoop, kneel, climb, lift, move, stand & sit frequently and use fingers as demonstrated below.Must be able to constantly exchange information and communicate with the public.Must be able to frequently move public records books.Must be able to occasionally lift/move up to 40 pounds (ex: a box of copy paper).Must be able to remain in a stationary position (ex: sitting).Must be able to fluently operate office productivity equipment such as computer, calculator, copy machine, computer printer and fax.Must be able to frequently move about the inside of the office to access public documents, record books, file cabinets and office machinery.SPECIAL CONDITIONSEmployee must maintain a valid Driver's License and valid AutomobileInsurance. Employee will use their personal vehicle to run errands for the office.Requires occasional overtime which may include extended work hours and evenings.Position requires professional business attire be worn to work daily. Employee may beexposed frequently to dust and body odors. Employee may be exposed occasionally tohostile public visitors.