Continuity Program Manager

Job Description:

Employer: IHC Health Services, Inc. (D/B/A Intermountain Health)

Job Title: Continuity Program Manager

Degree Required: Master’s degree or equivalent foreign education

Academic Discipline(s): Health Administration or a closely related field

Experience Required: 2 years’ experience

OR

Degree Required: Bachelor’s degree or equivalent foreign education

Academic Discipline(s): Health Administration or a closely related field

Experience Required: 5 years post-degree progressive experience

Job Responsibilities:

• Identify, document, and implement risk, response, recovery, and resumption plans and ensure plans are appropriately integrated and coordinated across the healthcare enterprise;
• Develop, implement, and continuously improve a systemwide business continuity program;
• Lead a team of caregivers responsible for partnering with operational and clinical stakeholders to develop continuity plans and capabilities across the healthcare enterprise;
• Identify gaps in continuity planning and recommend enhancements related to new and existing service lines, markets, and workflows based on a broad view of the organization;
• Improve resilience and close gaps in the organization’s ability to respond to, recover from, and sustain operations during disruptions or disasters that may impact safety, quality, and access;
• Work with other members of the Emergency Management team to lead continuity and disaster planning improvements through setting the overall vision and strategy for the organization;
• Develop and support the implementation of shared goals for disaster and continuity planning;
• Monitor and evaluate continuity planning outcomes;
• Ensure that continuity planning aligns with disaster recovery efforts related to affiliate entities such as SelectHealth, related departments such as Care Transformation/Information Systems and Supply Chain Organization, and other stakeholders;
• Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, and temporary shut-down of non-critical departments;
• Develop disaster recovery plans for physical locations with critical assets, such as data centers;
• Test documented disaster recovery strategies and plans;
• Review existing disaster recovery, crisis management, and business continuity plans;
• Build capabilities to reestablish operations from various types of business disruptions; and
• Conduct and oversee contingency plan integration and operation.

Minimum Qualifications:

• Knowledge of healthcare data analytics, including collecting, combining, assessing, and evaluating data, trends, and external factors to improve organization resilience.
• Knowledge of SQL to query and extract data from databases.
• Knowledge of business continuity and emergency management principles.
• Knowledge of business analytics tools that support simulating and modeling scenarios to assess impact on healthcare business operations.
• Knowledge of project management in healthcare environments.
• Knowledge of financial forecast analysis, risk analysis, and downtime costs and budgeting.
• Knowledge of Continuous Quality Improvement and Process Improvement in healthcare.
• Knowledge of grant writing and grant implementation.
• Knowledge of operations management, policy, and compliance in healthcare environments.

Salary (Annual): $122,000.00 to $132,000.00

Work Location: 383 W Vine St., Murray, UT, 84123, position may also telecommute from any state in the United States except California, Connecticut, Hawaii, Rhode Island, and Washington.

Travel: 40% domestic travel required

Hours of work: Usually 8 a.m. to 5 p.m., Monday through Friday

Applicants interested in applying for this position should go to and reference the job title above or search for Job Number R121166. Applicants may also email resume to . Applicants who fail to provide a resume and pre-screening question responses will not be considered. This position is for permanent direct hire only; applications for contract labor will not be considered.

Physical Requirements:

Location: Vine Street Office Building

Work City: Murray

Work State: Utah

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$50.22 - $77.53

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.