General Manager

Alchemy Global Talent Solutions is working with a leading hospitality provider known for delivering exceptional guest experiences. They pride themselves on offering world-class services, luxurious accommodations, and a welcoming atmosphere.

They are seeking an experienced and driven General Manager to lead their hospitality team. The ideal candidate will have a strong background in hotel, property management or hospitality management, with a passion for providing outstanding service and driving operational excellence.

Key Responsibilities:

• Oversee all daily operations of the property, ensuring the highest standards of service.
• Lead and mentor department heads and staff to achieve business goals.
• Drive revenue growth through effective sales, marketing, and customer retention strategies.
• Manage budgets, financial reporting, and cost control measures.
• Ensure compliance with health, safety, and industry regulations.
• Maintain exceptional guest satisfaction by resolving complaints and implementing improvements.
• Collaborate with corporate leadership to set and meet performance targets.

Qualifications:

• Proven experience as a General Manager in the hospitality industry.
• Strong leadership, communication, and organizational skills.
• In-depth knowledge of hotel or property operations, financial management, and guest service.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficiency in hotel management software and Microsoft Office Suite.