Job ID: 180652
Required Travel: Up to 25%
Location: Dallas or Seattle
Who are we?
At Stellar Elements, a division of Amdocs, we’re good people against bad experiences. Whether it’s customer, employee, or brand experience—we focus on closing the gap between business needs and what people actually desire. This takes passionate problem-solvers, brilliant minds, and deep wells of empathy. Our clients love working with us because we understand their challenges, understand their customers, and we do great work while making each step of the process inspiring and energizing. We are a global force of nearly 1,000 experience experts, but we’re still a close family with a vibrant array of talents and backgrounds—united in creating better experiences for all.
About The Opportunity
Reporting to the Sales Leader, you will work closely with Account Sales, Marketing, Managing Directors, and Legal to create a sales plan, identify clients and opportunities, develop the pursuit team, and ultimately negotiate and close business. You will drive new revenue by selling consulting services and custom digital solutions to C-Suite executives of telecom providers in the United States. This is an individual contributor role based in either the Dallas or Seattle areas. Amdocs has a hybrid home & office work structure.
You Will
- Work with the Stellar Elements leadership, telco practice and our Amdocs’ account sales team to create a strategic expansion plan for the account.
- Create a pipeline of client expansion opportunities with a total value of 3 times the account revenue quota.
- Capture weekly revenue expansion activities in Salesforce.
- Participate in all pipeline reviews, strategic planning and regular sales cadence meetings with our parent company’s account sales team.
- Support the office and telco practice leadership team with evolving best-in-class business development tools and processes.
- Collaborate with the office and telco practice leadership team to develop the proper pursuit team for each client expansion opportunity.
- Monitor competition by gathering current marketplace information on pricing, offerings, and client presence.
- Successfully negotiate Statement of Work (SOW) terms and conditions for each additional opportunity.
- Document critical client feedback and decisions during sales and account development activities.
- Maintain client relationships and develop new relationships throughout the client enterprise through meetings, networking, and consultative sessions.
- Become a trusted advisor to clients and our parent company's account sales team.
- Create and maintain the client expansion strategy including potential changes to the client’s business opportunities and issues.
- Provide the telco practice leadership and our parent company's account leadership team a regular cadence of updates, intelligence, and obstacles to resolve.
- Work effectively with Operations and Program Management to ensure forecast accuracy and successful delivery of contracted engagements.
- Help clients promote their successes where Stellar Elements has been a catalyst.
You Have
- A trusted Consultant/Coach with a strong focus on client success.
- Experienced in Consultative Technology Sales to Telecom Providers.
- An outstanding writer and have great oral communication skills.
- Client-centric and have relationship-driven business perspective.
- Highly collaborative and solution oriented.
- Experienced in creative / digital consulting or customer experience solutions.
Why You Will Love This Job
- This is a unique opportunity for you to take a leading role in growing Amdocs and Stellar Elements into new and exciting domains.
- You will join a leading and driven sales force that always delivers.
- You will have the opportunity to work in a growing organization, with opportunities for personal and career growth.
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce.
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