Senior Director of E-commerce & Digital

Company:  Greenworks Tools
Location: Mooresville
Closing Date: 27/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Company Summary:

Be part of a more sustainable future with Greenworks Tools. We’re looking for dynamic leaders who are excited and eager to help us bring cutting-edge green technology to the marketplace.

Greenworks Tools is the leader in battery-powered outdoor power tools for DIY consumers and landscaping professionals. Our company distributes Greenworks-branded and private-label products, as well as products for an extensive network of original equipment manufacturers. With a robust lineup of Greenworks-branded products including 24V, 40V, 60V, 80V, and commercial-grade 82V battery-powered cordless outdoor power tools, a full line of corded equipment, and reel mowers, Greenworks Tools offers the right tool for every job.

Utilizing best-in-class battery, control, and drive technologies, Greenworks Tools deliver the power and performance of comparable gas-powered tools without the mess, noxious fumes, pollution, vibration, and noise associated with gas products.

Position Summary:

The Senior Director of E-commerce & Digital is responsible for managing all aspects of their E-commerce business for their assigned accounts. Keys to success are possessing and displaying a positive tone with a relentless passion for the business operating with a general manager’s mindset. This individual will have a key leadership role, and implement strategies, and goals to ensure the attainment of the E-commerce and company financial goals and objectives.

Essential Duties and Responsibilities:

  • Work cross-functionally to implement best practices for all E-commerce customers.
  • Develop and communicate digital strategy for the company including other business units (greenworkscommercial.com and greenworkstools.com)
  • Partner within a matrix organization including marketing, finance, product, engineering, supply chain, and customer service to ensure the best possible customer experience is achieved.
  • Develop E-commerce sales strategies, programs, and plans for existing and potential customers
  • Includes but, is not limited to assisting in the development of annual business plans and monitoring goals, conducting monthly reviews, and leading action item efforts.
  • Work collaboratively with internal teams to achieve all E-commerce financial goals
  • Managing category team with a P&L responsibility for annual sales targets and profitability across a wide digital customer base
  • Define, identify, and implement customer acquisition strategies
  • Must be both analytical and strategic. This individual needs to embrace the challenge of dramatically increasing sales and profitability
  • Oversees the day-to-day E-Commerce operations, merchandising execution, and maintenance Helps drive the social web marketing strategy as it relates to customer acquisition.
  • Analyze and assess the effectiveness of all existing e-commerce operations and current needs based on new technology and market competition. Evaluate market share and competition.
  • Ensure the entire online process exceeds expectations from how the brand is perceived to product availability, quality, and order processing timelines.
  • Provide ongoing strategic insights and thought leadership based on industry, customer, shopper, and marketplace trends to support category strategy.
  • Provide inspiration, guidance, management, and resource planning for the extended teams. Be the leader within the company for E-Commerce initiatives
  • Own a promotional plan for an assigned group of products across an e-commerce business unit.

Required Education and Experience:

  • Bachelor’s degree, MBA experience preferred.
  • Minimum 7 years of e-commerce retail experience
  • Must be able to demonstrate a successful track record in e-commerce sales growth.
  • Demonstrated strategic thinking and creative problem-solving abilities, to assist in meeting company and team goals
  • Motivated self-starter with a high energy level, a passion for e-commerce, and a willingness to do what it takes to achieve goals and objectives.
  • Demonstrated knowledge of analytical tools
  • Extremely organized and efficient, with strong attention to detail and the ability to work on multiple projects at once, meeting tight deadlines.

Company Benefits

  • Health, dental, and vision coverage
  • Assistance with fertility treatment and adoption
  • 401k company match plan
  • Paid sick, personal, and vacation time
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