Director, Ops & Cloud

ADP is hiring a Director, Ops & Cloud who will be responsible for management of ADP's Global Product & Technology (GPT) agenda on achieving a fundamentally better reliability posture. Does this sound like you?

• Puzzle solver. Sees obstacles as opportunities. Uses logic and judgment to navigate and unravel challenges.
• Analytical mastermind. Examines systems and spots trends that others wouldn’t find.
• Self-Starter. High-reaching and unstoppable. A can't-stop-won't-stop attitude and an urge to persevere until you get it right.
• Trailblazer. Passionate about change and shaping the future.

As a Director, Ops & Cloud, with your breadth of knowledge & depth of experience, you will serve as a leader and subject matter expert to bridge the gap between product and technical aspects of product development. This role is within Smart Compliance Solutions (SCS), a complex ecosystem of various tax products including Core Tax, credits, garnishments and other solutions. We’re in a current state of DevOps transformation, enabling Cloud adoption with underlying operational challenges and there are many opportunities to normalize & build operational efficiencies.

WHAT YOU'LL DO:

• Achieve outcomes through leading others, either directly or through a matrixed relationship, including having accountability for the output and performance of the teams.
• You hold a leadership role in your team and manage a team of DevOps engineers, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them.
• Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large projects.
• Collaborate closely with Product owners, UX designers, developers, engineers, architects, and other stakeholders to make their ideas a reality.
• Participate in Scrum meetings, product sprints, and other ceremonies.
• Bring life to a product by implementing the vision and direction in the product roadmap and strategy.
• Build collaborative forums to seek forward-thinking solutions that predict and drive positive change leading to an evolutionary transformation including mentoring junior architects and engineers and fostering a culture of technical excellence and innovation.
• Effectively communicate on current and future technology initiatives and strategy with senior stakeholders, leadership, and C-level executives.

TO SUCCEED IN THIS ROLE:

• A minimum of 10+ years of software engineering and/or infrastructure experience.
• Mastery understanding of cloud software and data center infrastructure, integration and operational ecosystems and product knowledge.
• Systematic problem-solving approach. Consistently offers recommendations to technical teams based on historical events, personal experience, and knowledge.
• Capable of decision making and leadership without oversight.
• Formal training or certification on software engineering concepts and 5+ years of applied experience.
• Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.).
• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines.
• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.).
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.).

#LI-AS2

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $102,100.00 - $273,150.00 / Year.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click here to learn more about ADP’s culture and our full set of values.