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Position Description:
We are seeking to hire a motivated and experienced Business Analyst with knowledge of IT Asset management process and best practices and experience in accessing software and organizational requirements to propose recommendations.
Minimum Qualifications:
- Experience in accessing software and organizational requirements to propose recommendations.
- Experience in requirement gathering and converting general business terminology into specification document.
- Ability to facilitate meetings, workshops, and interviews with stakeholders in the project.
- Good understanding of IT Asset management and ITIL processes for best practices.
- Experience with IT asset management workflow design and ability to prepare process flow diagrams, job aids, and documentation.
- Experience in software quality assurance, including testing methodologies, test case creation, and defect tracking.
- Good understanding of relational database and data-driven software design.
- Experience in data analysis and report creation.
- Knowledge of BMC Remedy, IBM Maximo, and IT Asset Management is preferable.
Responsibilities/ Deliverables:
- Evaluate commercial IT software product(s) and recommend solutions for IT assets.
- Evaluate historical IT Asset Management (ITAM) data to determine best archive solution.
- Conduct meetings and workshops to gather requirements for ITAM implementation.
- Document workflow design, configurations, and customizations.
- Work with developers on migration plan to ensure minimal disruption to operations to align with ITIL best practices.
- Assist with data analysis and data cleansing.
- Develop test cases, execute test plans, log defects for UAT.
- Prepare training materials and job aids.
- Coordinate and conduct UAT and training sessions.
- Track and report UAT and training progress to project manager.
Please be sure to fill out the provided questionnaire. Applications with incomplete questionnaires will not be considered. Further, when filling out the questionnaire, please refrain from using terms such as negotiable, open, market, etc. We have limited time to fill this position and may not be able to follow up/consider all applications that are not specific.
Please click the Apply Now button below to apply for this job. We will contact qualified candidates after review.
Business Analyst - ITAM - ONSITE
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