Transfer Specialist

SCI Shared Resources, LLC - Transfer Specialist

Location: Lynchburg, Virginia

Consider the possibilities of joining a Great Place to Work!

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position collaborates with other team members to ensure compliance with processes and procedures. Safely and courteously drives company-owned vehicles and maintains vehicle cleanliness. A professional appearance and business suit are required when in contact with families; casual attire is acceptable for vehicle maintenance.

JOB RESPONSIBILITIES

1. Safely drive company-owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
2. Follow processes for chain-of-custody, paperwork, and deceased identification.
3. Cooperate with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures.
4. For home transfers, courteously and professionally interact with bereaved family members; exhibit sensitivity to the environment; minimize conversation.
5. Follow company procedures in transferring soiled garments, bedding, or other materials; leave a warm and courteous first impression.
6. Enter deceased event information into proprietary software according to company procedures.
7. Transport caskets to airports, care centers, or funeral homes; assist with moving caskets.

Vehicle Maintenance

1. Wash, vacuum, and clean vehicles ensuring they are presentable.
2. Fuel vehicles as necessary.
3. Follow safety guidelines and expenditure processes.
4. Maintain personal protective and transfer supplies in vehicles including cleaning products.
5. Identify vehicle engine or operating issues to management; drive vehicles for repair or inspection.

EDUCATION

• High School Diploma or equivalent.

LICENSES

• Current state/province issued driver’s license with an acceptable driving record.

EXPERIENCE

• At least one (1) year work experience as a courier or driver; direct customer interaction is strongly preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to work schedule to support business needs including weekends and nights.
• Ability to work on-call weekends, nights, and holidays rotation.
• Ability to lift up to 75 pounds; push/pull up to 200 pounds.
• Ability to drive in hazardous, heavy traffic, and weather conditions.
• Basic computer skills required.

WORK CONDITIONS

• Work indoors and outdoors during all seasons and weather conditions.
• Local and/or multiple location traveling required.
• Comply with field dress code policy.

WORK POSTURES

• Frequent, continuous periods of time standing, up to 6 hours per day.
• Climbing stairs to access buildings frequently.

PHYSICAL DEMANDS

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, and phone usage.
• Lifting, pushing, pulling up to 75 pounds.

WORK HOURS

• Working beyond “standard” hours as the need arises.
• Local travel up to 100% using company vehicle.

Postal Code: 24502

Job Category: Operations

Job Location: US-VA - Lynchburg

Job Profile ID: F00239

Location Name: Whitten Timberlake Chapel