Customer Service Representative II (Part-Time)

Customer Service Representative II (Part-Time)
Cetechs, a Small Business, is seeking a Executive Administrative Assistant to join our team of professionals under the leadership of our Program Manager.
Duties and Responsibilities

• Serve as the Local Site Manager or liaison with the assigned Local Site Manager
• Manage throughput to ensure adherence to established performance standards
• Provide quality customer care activities
• Ensure adherence to the established policies and procedures
• Perform the enrollment, issuance, and activation of the PIV credentials
• Perform schedule management
• Capture quality biometrics
• Perform document validation
• Efficiently organize and secure PIV credentials
• Follow established procedures to adjust operating schedule due to planned or unscheduled events
• Must be capable of lifting a minimum of 50 pounds and able to push a mail cart or hand truck
• Perform other duties as assigned

Qualifications

• Must have High School Diploma/GED
• 2 years’ experience as Customer Service Representative is required

Schedule

• 7:00 A.M. – 4:00 P.M.
• 8-hour shift
• Tuesday, Wednesday, Thursday (24 hours weekly)