Company:
Diehl Ford of Massillon
Location: Massillon
Closing Date: 26/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Diehl Automotive is searching for a IT technician I/II to be based at our Ohio/Hermitage Diehl Automotive stores. This is a full-time position that will require some travel between stores in the Ohio/Western PA area.Key Responsibilities:
- Provide technical support for hardware and software issues across dealership departments and stores.
- Troubleshoot end users, set up pc’s, help with network issues
- Travel to Diehl stores in the area as needed.
- Maintain and update computer systems, networks, and equipment.
- Assist with the implementation and management of IT projects.
- Set up users and maintain Active Directory
- Set up uses and maintain Office365
- Ensure data security and system integrity.
- For IT Technician I: Associate degree or equivalent experience in Information Technology or related field.
- For IT Technician II: Bachelor's degree or equivalent experience, plus 2+ years in a similar role preferred.
- Strong understanding of computer systems, networks, and troubleshooting techniques.
- Excellent communication and people skills and ability to work well with team members.
- Experience with dealership management systems (Tekion), and various vehicle service-related hardware and software a plus.
- Travel between Diehl locations is a must. A drivers license with a clean driving record is necessary.
- Mostly end user support; some network experience helpful.
- Experience with VoIP a bonus
- Competitive salary and benefits package.
- Opportunity for professional growth and development.
- Dynamic work environment with a supportive team.
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Diehl Ford of Massillon