Overview
LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here, take a look for yourself:
We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.
The Production Manager - Sales is responsible for managing a team of associates within their respective division and is also responsible for making scheduled marketing sales calls to new and existing clients within their assigned territory. This role maintains account histories and completes marketing assignments. The Production Manager - Sales enters client data and updates the database with job postings. The Production Manager - Sales maintains relationships with clients within their respective territory to solicit feedback, provide support, solve issues, and gain additional business/job orders. %'s of time spent between essential functions and basic duty categories will vary based on the number of direct reports managed.
Sales and Account Management
Sources, generates, and prospects sales leads by making telephone calls to clients by contacting clients via telephone calls, e-mails, text messages and third-party site messaging
Contacts client facility leaders including but not limited to c-suite executives, medical directors and department heads to qualify them, sell our services, and inquire about needs for locum tenens coverage
Reviews external job boards to prospect new business opportunities
Qualifies the viability of client opportunities
Updates and verifies pertinent information such as client contact name, job titles, contact information, staffing levels, and personnel needs for specialty departments in the company database information
Enters open orders for respective clients
Ensures the integrity and accuracy of information entered in the company database
Conducts "two bite" check-ins with clients to ensure orders have been filled to their satisfaction
Manages daily schedule of calls, meetings, and follow ups
Achieves/exceeds daily and monthly activity goals and metrics as set by their manager; exceeds KPI production metrics measured by all communication activity
Keeps management informed of area activities, significant issues, and changes in volume
Account Management
Identifies potential future needs with existing clients by building and maintaining business relationships
Ensures client needs are satisfied and that they are informed of new products and price changes
Resolves client requests, complaints, and issues
Follows up with clients routinely to ensure there are no additional challenges
Team Management
Manages daily operations of direct reports, ensuring they meet daily metrics and budget goals
Directs team processes and procedures; ensures work is completed in accordance with Company standards
Trains, develops, and motivates associates to achieve desired goals
Assists in creation of team contests; implements associate engagement strategies
Interviews and selects candidates for hire
Conducts annual performance evaluations; coaches associates to maximum performance
Creates and delivers associate corrective actions and performance improvement plans as needed
Keeps senior management informed of accomplishments and/or opportunity for improvement
SECONDARY FUNCTIONS (IF APPLICABLE)
Serves as a liaison to cross-function internal groups
May work on team scorecard initiatives
Leads team production meetings
May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
Manages a team of 1-5 Associate Account Executives and Account Executives
Assists with budget forecasting and planning
Communicates with external clients
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
High School Diploma or equivalent required; Bachelor's degree preferred
Proven track record of gaining new business and managing accounts required
Internal candidates: 2+ years as a Senior Account Executive preferred
External candidates: 6+ year(s) of sales or recruiting experience required
Prior experience leading teams preferred
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to adhere to and exhibit the Company Values at all times
Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
Working knowledge of Salesforce or relative CRM systems
Ability to effectively manage multiple competing priorities in a fast-paced sales environment
Excellent understanding of staffing processes and strategies
Strong understanding of internal processes
Strong attention to detail
Strong customer service mindset
Strong organizational and time management skills
Ability to work independently
Strong communication skills - both oral and written
Solid critical thinking and creative problem-solving skills
Ability to negotiate and influence
Ability to research leads and potential business opportunities
Ability to work with sensitive information and maintain confidentiality
Ability to mentor, train, and motivate others
Ability to travel up to 10% for conferences and/or client visits
KEY COMPETENCIES REQUIRED
Ensures Accountability
Persuades
Action Oriented
Being Resilient
Manages Ambiguity
Resourcefulness
Manages Complexity
Drives Results
Interpersonal Savvy
Demonstrates Self-Awareness
Nimble Learning
Instills Trust
PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS
Typical office environment - sedentary with typing, writing, reading requirements
May be able to sit or stand
Speaking, reading, writing, ability to use a telephone and computer
Ability to exert up to 10 lbs. of force occasionally
Ability to travel up to 10%
Ability to interpret various instructions
Ability to deal with a variety of variables under only limited standardization
What is in it for you
Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid maternity and paternity leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.
EEO Statement
Locum Tenens is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.