Regulatory Engagement Manager

Regulatory Engagement Manager

Location: Chicago, IL

Time Type: Full time

Posted on: Posted 2 Days Ago

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Global Regulatory Affairs Office (GRAO) is responsible for overseeing the enhancement of our risk management and controls, remediation of regulatory and audit findings and the administration of regulatory affairs, including establishing a centralized and sustainable connection point for global regulatory communications, ensuring preparedness for examinations.

The Regulatory Engagement Manager role reports to the Regulatory Communications Framework team that is responsible for the day-to-day management of regulatory relationships. The primary responsibility of the Regulatory Engagement Manager is to manage and provide consistency to ongoing regulatory interactions across the organization. The role holder will need the ability to manage multiple priorities in a fast-paced environment and exercise good judgment in a variety of situations. The Regulatory Engagements Manager must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion and attention to detail. The ideal candidate will have a track record of exam management or regulatory relations experience, working with diverse, cross-functional teams and facilitating needs from stakeholders across the organization.

The key responsibilities of the role include:

• Coordinate regulatory engagements conducted by Northern Trust’s regulators. Work closely with relevant subject matter experts and stakeholders to prepare for meetings and lead designated meetings, inclusive of the development and execution of meeting prep strategy.
• Keep detailed records of regulatory engagements, providing strategic advice and regular updates to management regarding the matters being handled, including, but not limited to, the timely escalation and resolution of potential issues.
• Develop “regulatory ready” training and facilitate ongoing training sessions.
• Ability to communicate effectively to ensure there is a clear and concise understanding of expectations.
• Execute and maintain best practices, standards, and toolkit to strengthen capabilities around execution of a consistent communications framework.
• Continuously improve and optimize projects towards efficiency, productivity, and quality standards.
• Manage engagements with a forward-looking mindset, i.e., proactively anticipate any potential issues, prevent them and/or define pragmatic contingency plans.
• Proactively manage dependencies, identifying common regulatory themes to develop and support the communication framework for the firm.
• Timely escalate and relentlessly pursue resolution of any roadblocks with a clear, end-to-end ownership mindset.

Demonstrates flexibility and agility to pivot to new and/or changing priorities:

• Ability to work with multiple partners in cross-functional groups at various levels throughout the organization.
• Maintains confidentiality of correspondence records, presentations and reports in a central repository system.
• Prioritizes and handles multiple projects with accuracy.
• Delivers a work product that requires minimal revision.
• Able to facilitate discussions and reach decisions.

The successful candidate will benefit from having:

• A College or University degree and deep understanding of project management and portfolio management tools, techniques and methods (i.e., what good looks like), change management principles and how to build high-performing teams.
• Relevant industry knowledge is required (financial risk, non-financial risk, regulatory and/or compliance).
• Technical skills: Outlook, Teams, Microsoft Office 365 suite required (advanced with Excel, Word, SharePoint, PowerPoint, MS Project).
• Excellent oral and written communication skills are required.
• Self-motivated, highly flexible and adaptable to change.
• Analytical and problem-solving skills are required.
• Results oriented.
• Great skills across communication, facilitation, interpersonal, conflict resolution, team building, coaching members on practices, framework, ability to teach/train etc.
• Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and managing upwards and downwards (e.g., experience with acting as a constructive conduit between business and non-business teams).
• Strong problem-solving skills, organizational skills and time management skills.
• Openness to self-learning, improvement and experimentation.
• 5+ years serving as a regulatory relation or a relevant role.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.