International Operations Director

Job Description:

KEY ACCOUNTABILITIES INCLUDE:

• Provide Leadership for the Operational development in Air and Ocean for short, immediate, and long-term business development strategies for key customers.
• Develops recommended strategy to implement and monitor improvement programs in cost reduction, revenue growth, quality improvement, safety and best practices across established and new contracts.
• Develop, foster and grow positive and professional relationships with executive level customers and colleagues.
• Provide leadership in coaching, mentoring, personnel selection, professional development and oversight of operations management within company guidelines.
• Lead and manage business case justification for capital and the deployment / allocation of existing and new assets.
• Develop recommended strategy and implement for the start-up of new operations.
• Direct and manage multiple high-volume logistics/supply chain operations within a given industry or region.
• Accountable to maximize profitability through superior customer service, effective and prompt communications and follow-up on all pending customer matters. Full accountability for P & L of sites in area of responsibility.
• Review, analyze and present management and financial reports, budgets, expense reports and forecasts for facilities under responsibility to Senior Leadership.
• Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities.
• Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations.
• Other duties as assigned by management.

REQUIREMENTS:

• Must be able to read, write and speak English fluently.
• Ability to communicate and interact effectively with multi-functional and diverse backgrounds.
• Exceptional written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
• Ability to read, analyse and interpret general business periodicals, professional journals, technical procedures and governmental regulations.
• Strong interpersonal skills including diplomacy and patience required.
• Advanced, applied understanding of project management methodologies with focus on managing solution driven strategy plans to achieve goals.
• In depth, experience-based knowledge of managing revenue, budgets, EBITDA, operations problem solving, customer service and managing managers.
• Excellent planning, time management, collaboration, decision making, and organization skills required.
• Knowledge of Strategic Planning processes. Ability to develop short and long-range project planning and effectively communicate information to diverse work groups required.
• Ability to manage the financial aspects of a department (purchasing, budget preparations and review, financial reporting and monitoring expenses, P & L experience) required.
• PC Literate.
• Proficiency in Microsoft Office, internet, web-based and job specific software applications.

EDUCATION & EXPERIENCE:

Minimum:

• Bachelor’s Degree in Logistics, 3 PL or Logistics or a related field.
• Minimum ten to twelve years managing a large international operations or Freight Forwarding required.
• Experience driving revenue growth, retaining customers and managing profitability of multiple sites.
• Minimum seven years in a leadership role required with some experience over multiple, geographically dispersed facilities required.
• A combination of Education and experience may be substituted for degree if experience is with Transportation or 3PL.

Preferred:

• Master’s degree preferred.

SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us

SEKO is a client centric company, so it's essential that all of our employees have a customer service ethic which drives everything they do, on top of their individual skill sets.

To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who understand our five Core Values and want to share in the future success of the business.

SEKO'S CORE VALUES

• Respect - for ourselves, all others, and our community.
• Client Focus - we are in business to serve our internal and external clients, and to satisfy their needs.
• Integrity - no compromise, hold self accountable for actions.
• Teamwork - we need to really work together.
• Fun - work hard, play hard.