OverviewBaylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.ResponsibilitiesJob Summary / PurposeUnder the direction of the laboratory manager and/or director, the Specimen Management Supervisor provides supervision of the phlebotomy, specimen processing and send-out activities of the laboratory. Directs, plans and organizes the pre-analytical processes and staff of the laboratory. Develops and implements procedures regarding specimen collection, specimen processing/handling and send-out services of the laboratory. Collaborates with other departments to facilitate specimen collection processes to meet expected collection to lab turnaround times.Essential Key Job ResponsibilitiesSupervises assigned staff and maintains a staffing pattern in the department to meet the operational needs of the department. Set the standard of quality of work for the department.Prepare work schedules and maintain appropriate workforce. Work with HR and Lab Management in the hiring, discipline and dismissal processes.Maintain work processes to meet laboratory turnaround times and quality standards.Develops and maintains policies, procedures and protocols that are in alignment with hospital guidelines.Monitor work performance, identify training opportunities and oversee training of assigned staff. Track training and education, maintain competency & training records of assigned staff.Submits performance assessments to manager/director for approval prior to the due date.Attend meetings and participate in committees as assigned.Work with the Lab Leadership Team to facilitate improvement of laboratory services, operations and organizational processes.Oversee billing compliance and manual charge entry for send out testing.QualificationsRequired Education and Experience5 years phlebotomy experience in a clinical laboratory withHigh School Diploma/GEDPreferred Education and Experience3 years phlebotomy experience preferred withAssociate or Bachelor degree in a biological science,Required Certification and LicenseNevada: CLA:NVCalifornia: PHLEB:CAWashington: MAP:WAOther state license not requiredPreferred CertificationsLab Assistant Program certificationPhlebotomy certificateRequired Minimum Knowledge, Skills, Abilities and TrainingExcellent communication skillsDemonstration of leadership skillsPay Range$21.70 - $29.84 /hourWe are an equal opportunity/affirmative action employer.