Senior Director, Network Installation Services

This role involves collaboration with customers and third-party installation vendors, direct management of internal deployment technicians, scheduling team and close coordination with other internal installation teams.

Installation Manager Responsibilities

• Develop, plan and implement installation projects
• Coordinate with customers to understand their requirements and expectations
• Qualify, contract and manage third-party installation contractors, ensuring they adhere to install workflows and completion standards
• Monitor the progress of each project, ensuring all installations are carried out as per the schedule and success standard
• Review the timeliness and quality of work done, ensuring it meets the company and customer standard
• Communicate regularly with customers, suppliers, and team members to provide updates and resolve any issues
• Prepare and present reports on the status of each project to senior management
• Manage project budgets, ensuring that all work is carried out within pre-approved budget amounts
• Coordinate with build and logistics team to ensure that necessary equipment and materials are available for installations
• Conduct training sessions for installation teams to ensure they are competent and knowledgeable about the products being installed
• Resolve any installation issues and manage any changes to the plan as needed

Minimum Qualifications

• Demonstrated success in managing large multi-site network installation programs and internal deployment resources
• Minimum education relevant bachelor's degree
• Project management certifications/experience a plus
• Experience in managing complex, multi-site network installations
• Experience in leadership/management of internal teams/staff

Perks of Acumera

• Hybrid Work Schedule
• Health benefits start on day one
• 401(k), FSA, HSA
• Casual dress code
• Paid company holidays
• Discretionary time off policy
• Central Austin location with free parking
• Flexible work environment and an opportunity to grow as we grow.