Soundview Consultants is a well-respected environmental consulting firm that has 15 years of experience serving our clients and communities. Our offices in Gig Harbor and Mt. Vernon, Washington, focus primarily on natural resources assessments, environmental planning, permitting, and compliance services for projects with an aquatic regulatory nexus. SVC specializes in both marine and land use issues; site planning and project design; project coordination; permitting and management; marine, wetland, and stream ecology; habitat restoration; wetland, stream, tree, and eelgrass delineations and assessments; benthic surveys; underwater and terrestrial-monitoring programs, mitigation planning, project planning, landscape architecture, and arborist services.
Soundview Consultants has an exciting opportunity for a full-time Quality Manager to join our growing team! Here at SVC, we give you the flexibility to care for yourself. We offer a hybrid work environment for team members working both from our offices and remote opportunities to focus on results and take time off when needed. The candidate may choose a home office of Gig Harbor or Mt. Vernon, Washington. Some options may look like: 5x8's 4x 10's or 4x 9's with a remote half day on Fridays. And your weekends are always YOURS! We work intentionally to assume the positive intentions of each team member in support of the necessary work demands. We value the culture and team we have built here and are currently accepting resumes of high-quality contributors who want to grow their careers alongside our team! If this sounds like you, explore this opportunity and apply today!
Description:
The Quality Manager is responsible for improving and overseeing Soundview Consultants quality management systems and ensuring that reported data, graphics, and other documentation contents meet Soundview's quality standards. The Quality Manager works to ensure technical report drafters are properly trained and supported, oversees daily QA/QC operations, ensures quality objectives are achieved, and provides technical guidance and mentorship to technical staff.
The Quality Manager works closely with senior management to develop, implement, and improve the company's existing quality operating procedures.
Key responsibilities:
- Provide QA/QC review, including for high-priority or high-profile projects, by reviewing technical reports for accuracy and adherence to internal protocol and external requirements
- Develop, oversee, and strategically implement quality management procedures and policies, including standardized procedures and methodology approach to Quality Assurance and Quality Control
- Manage the maintenance of standard forms and report templates
- Oversee and provide ongoing coaching and leadership to technical staff completing QA/QC reviews
- Actively address problem issues, working with others to find practical solutions
- Responsible for ensuring technical report drafters are provided with constructive feedback to support their personal development and overall company quality improvement
- Support onboarding by ensuring new staff are familiarized with the QA/QC team, policies, and procedures
- Support Project Coordinators with QA/QC reviewer assignments
- Provide Supervisors with information about individual performance and training needs as related to report drafting and data analysis
- Participate in interviews with candidates for report drafting or data analysis positions and support the associated hiring decision
- Monitor and analyze external client and agency feedback and identify trends as areas for improvement
- Provide recommendations to the leadership team on quality procedures and policy implementation
- Remain current with the best available science, regulatory changes, and industry standards
- Reviewing, formatting, and editing scientific and technical documents.
- Providing document writers with feedback (redlines and comments) to improve clarity and ensure documents are created with the intended audience.
- Manage documents, including endnote citations and quality assurance compliance.
Skills and Qualifications
- Knowledge of the industry's legal rules and guidelines
- Knowledge of the industry's latest trends and best practices
- Experience with preparation and QA/QC of environmental permit applications, documentation (e.g., wetland reports, biological evaluations, JARPAs, habitat assessments, water quality plans, shoreline assessments, and mitigation plans) and associated graphics drafted by others in AutoCAD or GIS.
- Comprehensive understanding of wetland assessment methodology, freshwater, marine, and terrestrial ecology, wetland and stream mitigation, and relevant regulations such as the Clean Water Act, Shoreline Management Act, Growth Management Act, Endangered Species Act, and SEPA/NEPA
- Experience researching and analyzing critical areas codes and other environmental regulations.
- Experience reviewing wetland ratings under the 2014 Washington State Wetland Rating System
- Experience reviewing wetland data sheets collected in conformance with U.S. Army Corps of Engineers wetland delineation manual and NRCS hydric soil guidance documentation
- Excellent written and oral communication
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Organized, detail-oriented, and objective
- Strong research and analysis expertise
- Excellent interpersonal, communication, and leadership skills
- Familiarity with MS Office and various business software (e.g., BigTime, SmartSheet, VantagePoint)
Soundview is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. We maintain a safe and drug-free workplace and perform pre-employment substance abuse and background testing.
An offer is contingent upon the completion of an application and a clean criminal record following a background criminal check to be completed by Trinity Consultants.