Team Leader, Critical Time Intervention (CTI)

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Position: Team Leader, Critical Time Intervention (CTI)

Function: Responsible for overall program operations and services for the CTI Team

Reports to Senior Vice President for Community Care

Tasks

• Ensures the delivery of program services with fidelity to the CTI Model and in compliance with OMH and Medicaid regulatory standards.
• Recruits and supervises program staff.
• Conducts initial and continuing staff training.
• Ensures the implementation of safety and emergency services.
• Liaises with partnered hospital systems to manage referrals and facilitate access to services.
• Manages outreach and engagement, admissions and discharges, assessment, case presentations and team assignments.
• Oversees assessments and service planning to assure timely access to appropriate services.
• Ensures the documentation of program services in client charts and program records.
• Responds to inpatient and ER admission alerts and contacts medical provider/hospitals for admission/discharge information.
• Conducts quality assurance audits and activities to assess the effectiveness of services delivered, to ensure member charts & documentation are in compliance, and to ensure that quality services are being delivered to clients.
• Ensures required reporting to regulatory bodies and third-party payers.
• Certifies the eligibility for billing to third parties for program services rendered.
• Ensures the appropriate use of client service dollars by approving plans and expenditures.
• Convenes weekly team meetings ensuring that the entire caseload is reviewed, follow up activities are assigned and all requested follow up activities are conducted.
• Monitors phases of services and manages caseloads according to phases.
• Maintains and updates resource list for staff.
• Regularly updates supervisor on clients at risk, as well as personnel matters.
• Investigates incidents and reportable events.
• Ensures timely and accurate recording and reporting of data.
• Coordinate staff schedules and manage on-call requirements ensuring timely response to referrals and clinical events
• Responsible for payroll reports, reviewing employee timesheets, monitoring hours worked and vacation time.
• Submits other reports as required.
• Is on call for emergencies.
• Duties as assigned by supervisor.

Qualifications Licensed Practitioners of the Healing Arts (LPHA) with 3-5 years post-licensure experience working with individuals who have mental health, or co-occurring mental health and substance use disorders, preferably with experience collaborating with hospital systems. Demonstrated competency in clinical documentation, stage-wise treatment and motivational interviewing. Strong written and verbal communication skills and strong leadership skills. Previous management and supervisory experience preferred.

Salary : $95,000 plus generous benefits.

Email a resume, cover letter and contact information for 3 professional references to:

Kristina Socha-Garcia

Senior Vice President for Community Care

Email:

ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.

For more information, visit our website:

ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job Type: Full-time

Pay: Up to $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have 3-5 years post-licensure experience working with individuals who have mental health, or co-occurring mental health and substance use disorders?
• Do you have previous management or supervisory experience?
• Do you hold an active and unrestricted license as a Physician, Physician Assistant, Nurse Practitioner of Psychiatry, Registered Nurse, Psychologist, Clinical Social Worker, Mental Health Counselor, Marriage and Family Therapist, Psychoanalyst or Creative Arts Therapist?

Work Location: In person