Client Technology - Managed Services Solution Architect

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

As an EY Global Managed Services – Deal solution designer (DSD), you directly help EY & clients with a highly efficient, optimised and precise deal proposal to transition, manage & transform their business.

• Client Interaction: As a trusted advisor, you will harvest requirements from the client and translate these into a solution that meets the objectives and deal principles agreed with the client. You will define the deal scope & overall proposal with close consultation & diligence with the Global Managed Services solution architect. You would do so by leveraging upon your technical knowledge, experience & deep understanding of both – project scope & EY’s technology (Client Technology) capabilities/products.
• Deal shaping: This is critical role in the deal architecture & solution design lifecycle cutting across all deal development phases. DSDs are technical leaders with strong understanding of technology and ability to apply it to drive business outcomes. DSDs will provide guidance for the solution & deal definition, architectural thought leadership, ascertain technical delivery possibilities & costs involved for the top critical business solution implementations - based on various available EY Client Technology products, tools & processes.
• Technical Architecture development: Working with a wide variety of internal stakeholders namely product owners (CT Technology Officers and product managers), Offering Owners (in the Service Lines), CT Delivery teams and service line delivery and GDS (Global Delivery Services). The Deal solution designer is involved in pre-sales, envisioning, design and development of the deal solution with a broad focus around managed services for the enterprise, industry, platform and solutions. In a cloud first world the DSD plays a vital role in proposing the right cloud solutions along with identifying the implementation possibilities of existing EY products, thereby helping customers as well as EY get better results out of their managed services investments.

• Deal Architecture & Solutioning for mid-large-scale managed services deals.
• Provide thought leadership of an Enterprise Architecture specialist with the service line sales/business teams during deal development, pursuit & close phases.
• Having deep understanding of EY ‘Global Managed Services’ drivers, products, tools & processes to stitch the right solution that delivers managed services to clients.
• Hands on in creating E2E solution architecture with an alignment with overall EA and IT Roadmap of specific clients.
• Bringing the outside in approach, ensure an objective analysis and provide actionable recommendation in the form of underpinned solutions.
• Current As-is Architecture as well as Transition Architecture and roadmap steps to reach the Target Architecture (i.e. moving from On-premise to Cloud hosting, moving from current “monolithic” architecture to micro-service architecture).
• Applying TOGAF and SAFe principles to deal/solution architecture design.
• The DSD must be able to integrate all architecture disciplines (Business Data, Application, Integration, Technology, and Security), following TOGAF.
• Understand the impact of (emerging) technology, and when this will have impact in what form and how does the business and IT capture that value (translation of potential and impact).
• Identify ways to reduce costs and bringing efficiencies through strong expertise and working knowledge of EY’s technical & business architecture.
• Enable Segment Architects and help with reviews through the Architecture Review Board as required.
• Pro-actively contribute to the development of the Architecture community and be an ambassador for good Architecture. Assist in onboarding new architects.
• Maintain relationships with relevant delivery / competence centre teams and actively ensure that implemented solutions follow the (approved) designs, not only during a project but during the entire application life cycle.
• Interact with stakeholders on architecture issues and strategic improvements where such expertise is required.
• Coach detailed designers and business analysts (etc) during their design work.
• Ensure projects solution architecture is documented using the templates, Architecture tooling and conforms to standards (incl IRM, TOE, etc) and utilizes the available reference models.
• Actively work to identify, communicate, mitigate and resolve architecture issues and risks. In case solutions cannot be 100% compliant with standards proactively seek input from the relevant function in order to obtain step-out approval.
• Help shape RFP responses and bring in incisive insights from Tech experience.
• Collaborate with Service Delivery Managers and technology product managers to “handover” detailed solution plans after deal closure.

• Knowledge on industry solutions / products.
• Strong tech background – stints in deal development, architecture & strategy or being associated with a technology start-up.
• Having worked on large scale multi-technology, data, analytics deals.
• Technology all-round expertise – Applications, Infrastructure, Digital, Security.
• Having technical / data / application / integration architecture experience.
• Responding to RFPs.
• Expertise on solution write-up, making client presentations.
• Good Communication Skills in English both written and spoken. Ability to interact with a global audience of customers, partners and a global team.
• Good business acumen with outstanding ability in developing strategic ongoing customer relationships, gaining trust of stakeholders and respect for the company through technical leadership.
• Ability to identify technical risks before they occur and to develop mitigation and avoidance strategies.
• Awareness of portfolio management (and the associated principles, tools and techniques).
• Organized and methodical. Ability to initiate, plan and develop according to plan though coping with a level of uncertainty and risk.
• Rigorous, thorough and with a taste for detail.
• Leadership & negotiating skills and ability to drive change using influence and networking.

• Individual contributor role, hence, should know the art of influence without authority.
• Strong experience in offshore/onsite working model and working with different geographies and cultures.
• Certifications and/or experience in Agile Delivery and DevOps would be desirable.
• Architectural training/certifications like TOGAF or IASA is desirable.
• Knowledge on service management framework, especially on areas of service strategy and design (ITIL V3/V4) would be an added advantage.
• Regular international and domestic travel.

Job Requirements:

• Education:
  • BS/MS in Computer Science, Engineering, or a related field.
• Experience:
  • 18+ years of technology, business development & thought leadership.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at