We are looking for an experienced Assistant Manager to join our team at Artesian on Westheimer. This 660-unit community is located in the Energy Corridor area of Houston. The ideal candidate has experience as an Assistant Manager in the multi-family industry, strong with accounting and collection, possesses superior customer service skills and leasing apartments.
SUMMARY
The Assistant Property Manager is responsible for collection and posting of rent, delinquency, move-out procedures, monthly reporting, resident services and leasing. The Assistant Property Manager will also assist the Property Manager with assigned duties related to property operations and compliance with company policy and applicable laws.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for posting of monthly rent, application fees, deposits and collections received from residents into the company platform on a timely basis.
- May be required to perform all leasing duties including renewals.
- Collection of monies due after move out due to damages, additional cleaning charges, etc.
- Contacting delinquent residents via letters and in person for payment with a goal of $0 due by accounting month end.
- Filing eviction paperwork with property's attorneys and attending court.
- Moving out vacating residents in computer system to assure accurate property occupancy.
- Responsible for preparing all month-end close out reports including Occupancy month end, Accounting month end, and processing Statement of Deposit Accounts (SODA).
- Standing in for the Property Manager if they are unavailable.
- Weekend work may be required.
- Adhere to all company policies including but not limited to safety and Fair Housing.
- Other job duties as assigned.
QUALIFICATIONS AND SKILLS
- 2 years of experience as an assistant property manager in the multi-family industry.
- Working knowledge of property management platforms preferred (i.e., Yardi, Entrata, Yieldstar, CRM).
- Property accounting experience, rent collection, eviction process, and delinquency, with strong attention to detail.
- Apartment leasing experience strongly preferred.
- Excellent communication (verbal and written), relationship-building, and customer service skills.
- Ability to work in a fast-paced environment and multitask.
- Depending on the property, a valid driver's license and automobile insurance may be required.
ENVIRONMENTAL AND PHYSICAL DEMANDS
The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Constant walking, standing, and sitting alternately; frequent climbing of stairs; occasional bending, stooping, kneeling, crawling, squatting, pushing/pulling, and reaching above shoulders.
- Frequently lift less than 10 lbs; Occasionally lift over 10 lbs.
- Strong constant finger dexterity with ability to grasp/turn.
- Strong sensory skills such as good eyesight, good hearing; ability to comprehend, speak, write and communicate.
- Work in a variety of conditions, including both indoors and outdoors; noise level is usually moderate.
- Possible exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc.