Global Sales Executive

Job Details Level : Experienced Job Location : EWR Station - Carlstadt, NJ Position Type : Full Time Education Level : 4 Year Degree Salary Range : Undisclosed Travel Percentage : Up to 25% Job Shift : Any Job Category : Sales

Position Purpose

This position is designed for an industry expert capable of facilitating a leading role in the sale of the PGL's services throughout a major geographical area and provides superior customer support to each and every business partner as well as prospective business partners. The Global Sales Executive will also focus on building strategic partnerships with existing clients and establishing new partnerships with businesses in need of customized logistics solutions.

Tasks

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Maintain business relationships with accounts and develop new opportunities.
• Provide customer service to assigned customer accounts through an understanding of business requirements.
• Manage key or specific customer accounts.
• Ensure execution of the developed sales strategies, objectives, goals and targeted revenue generation.
• Maintain contact with key markets by visiting and investigating the operations and local conditions.
• Plan and implement sales programs for one or more of the company's product line.
• Ensure activities are in accordance to the developed sales objectives.
• Evaluate and provide analysis for new products and international market opportunities.
• Resolve customer complaints regarding sales and service.
• Collaborate with operational team members to develop pricing and/or rates schedules.
• Review operational records and reports to project sales and determine profitability.
• Monitor customer preferences to determine focus of sales efforts.
• Prepare sales forecasts.
• Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.

Work Activities

• Discover global supply solutions for customers concerning transportation, logistics systems, imports or exports, or customer issues.
• Collaborate with other departments to integrate logistics solutions with business systems or processes, such as customer sales, order management, accounting, or shipping.
• Negotiate with customers to improve supply chain efficiency or sustainability while maximizing PGL margins.
• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers with customers.
• Recommend optimal transportation modes, routing, equipment, or frequency for customers.
• Analyze all aspects of customer logistics to determine the most cost-effective or efficient means of transporting products or supplies.
• Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Observing, receiving, and otherwise obtaining information from all relevant sources.

Qualifications

Education and Experience

Years of Experience: 1-3 Years of sales with a 3PL / Freight Forwarding organization.

Education: Industry related degree and/or certification preferred.

Knowledge

• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.
• English Language - Knowledge of the structure and content of the English language.
• Administration and Management - Knowledge of business and management principles involved in strategic planning.

Skills

• Active Listening - Giving full attention to what other people are saying.
• Speaking - Talking to others to convey information effectively.
• Persuasion - Persuading others to change their minds or behavior.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions.
• Negotiation - Bringing others together and trying to reconcile differences.
• Service Orientation - Actively looking for ways to help people.
• Problem Solving - Identifying complex problems and reviewing related information.

Tools

• Desktop computers
• Facsimile machines
• Laptop computers
• Multi-line telephone systems

Technology

• Calendar and scheduling software
• Electronic mail software
• ERP software
• CRM software
• Logistics and supply chain software
• Microsoft Excel and other office applications