Dispatcher- Patient Care Support Services

Summary

• Per diem Schedule is 16 + hours per week
• The Patient Care Support Services Dispatcher performs a variety of administrative and clerical functions to support an office and/or multiple teams. Incumbents in the role provide administrative support, including organizing room bookings, answering incoming calls, greeting and directing patients/visitors, filing, preparing routine correspondence, etc. This role requires strong communication and organizational skills and the ability to multi-task.
• Required Minimum Knowledge, Skills, and Abilities (KSAs)
  
  • Education: High school diploma or GED preferred.
  • License/Certifications: N/A
  • Experience: Minimum of 12 months' customer service experience required. Experience with Microsoft Word and Excel.
  • Strong written and oral communication skills.
  • Strong interpersonal skills.
  • Strong multi-tasking skills.
  • Ability to sort and file accurately.
  • Ability to type routine correspondence, forms, reports, etc.

Additional Information
Maine Medical Center is a Magnet designated 700-bed tertiary care and teaching institution. MMC is Maine's largest hospital and a state-wide health care resource. MMC offers outstanding career opportunities and quality of life in Portland.