Airport Deputy General Manager - Chief Commercial Officer

Salary: Commensurate with Experience

General Description & Classification Standards

Reporting directly to the General Manager, the Airport Deputy General Manager, Chief Commercial Officer, plays a pivotal role in overseeing the commercial aspects of airport operations. This includes managing concessions, parking, and cargo programs, with a primary focus on revenue generation and strategic development. The successful candidate will lead negotiations, cultivate partnerships, and ensure compliance with industry regulations to enhance the airport's standing and financial performance.

Essential Duties & Responsibilities

• Commercial Development Leadership:
  • Lead efforts to maximize revenue via commercial development initiatives, including lease negotiation, property utilization, and strategic planning.
  • Develop and execute innovative strategies to enhance customer experience and optimize revenue streams across airport properties.
• Concessions Management:
  • Oversee the concessions program, encompassing food and beverage, retail, advertising, sponsorships, and passenger services.
  • Ensure alignment with the Aviation Business Plan and agency objectives, while maintaining high standards of customer service excellence.
• Parking Revenue Optimization:
  • Manage comprehensive parking management programs to enhance operational efficiency and increase revenue.
  • Implement innovative solutions and technologies to improve the parking experience for airport users while maximizing revenue potential.
• Cargo and Air Service Program Development:
  • Direct cargo revenue management, planning, and capacity analysis to consistently generate revenue and identify growth opportunities.
  • Develop and implement strategic market expansion plans to capitalize on emerging trends and market demands in the cargo sector.
• Regulatory Compliance and Safety:
  • Ensure compliance with regulations set forth by relevant authorities, including the FAA, TSA, Customs and Border Protection, and other international, state, and local entities.
  • Maintain a high level of attention to safety and security standards across all commercial operations.