Community Resource Specialist

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
FACT
Description
Position Title: Case Manager/Case Coordinator - Community Resource Specialist
Reporting Relationships:
Reports to the CEO
Qualifications (required at time of offer):
- Bachelor's degree in social work, human services, psychology, or related field required.
- Previous experience in case management, social services, or community outreach preferred.
- Strong interpersonal and communication skills, with the ability to engage and build relationships with diverse populations.
- Knowledge of community resources, social services, and support programs.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Compassionate, empathetic, and non-judgmental approach to client interactions.
- Proficiency in Microsoft Office suite and familiarity with database management systems.
- Valid driver's license and reliable transportation required.
General Description
The Case Manager at Families and Children Together (FACT) plays a pivotal role in supporting vulnerable families by coordinating and facilitating access to community resources and services. This position serves as a primary point of contact for families referred to FACT, working collaboratively with internal teams and external stakeholders to ensure comprehensive support and assistance.
Responsibilities (illustrative and not intended as inclusive; specific responsibilities may vary):
Client Engagement and Assessment:
- Conduct initial assessments with families to identify their strengths, needs, and goals.
- Build rapport and establish trusting relationships with clients to facilitate effective service delivery.
- Maintain ongoing communication with clients to provide support and monitor progress.
Resource Coordination and Referral:
- Identify and connect families with community resources, including social services, healthcare, housing, and educational programs.
- Coordinate referrals to external service providers and agencies, ensuring timely access to needed support.
- Assist families in navigating complex systems and overcoming barriers to accessing services.
Case Management:
- Develop and maintain individualized service plans for each client, outlining goals, objectives, and action steps.
- Monitor and track client progress towards goals, providing guidance and support as needed.
- Document client interactions, assessments, and service referrals accurately and comprehensively.
Community Outreach and Engagement:
- Represent FACT at community events, meetings, and forums to promote awareness of services and resources available.
- Cultivate and maintain relationships with community partners, stakeholders, and service providers.
- Participate in collaborative initiatives aimed at addressing community needs and enhancing service delivery.
Advocacy and Empowerment:
- Advocate on behalf of clients to ensure their needs are addressed and their voices are heard within the community.
- Empower clients to advocate for themselves and navigate systems independently.
- Provide education and guidance to clients on rights, entitlements, and available resources.
Position Type:
Full-time, with occasional evening and weekend hours required for community events and client appointments.
Location:
The position will be based at FACT's Service Hub with frequent travel within the community to meet with clients and attend events.
Full-Time/Part-Time
Full-Time
Position
Community Resource Specialist
Location
Flint
This position is currently accepting applications.