Customer Care Coordinator- Colorado Springs, CO

Customer Care Coordinator- Colorado Springs, CO
We are more than just a company – we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Lead Outreach
: Clearly and persuasively communicate the value proposition of mobility solutions to customers, overcoming objections and building interest.
Database Management
: Keep accurate records of all interactions in our CRM system and update lead information as needed with accuracy.
Work closely with the sales team and local branch to provide them with relevant information about scheduled appointments and ensure a smooth transition.
Familiarity with CRM software and proficiency in Microsoft Office Suite.
Ability to juggle phone calls and computer tasks.
Working conditions are normal for an office environment. Must be able to operate computer for most of workday with appropriate rest periods.
At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO.