Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As Assistant Sales Manager, you are responsible for one or more departments within a store, facilitating partnerships across departments and driving towards goals to build a customer-focused sales experience. You will work on site in your assigned store and report to the Group Sales Manager.
What You'll Do
- Manage team execution, anticipating and adjusting for risks and roadblocks to maintain within department(s)
- Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages)
- Collaborate with other leaders in the business
- Execute plans and strategies in store to build client relationships and meet overall client development goals
- Help build a cohesive customer service-driven team, overseeing customer service efforts and escalations
- Drive towards the achievement of maximum sales and growth through the development of client advisors and client relationships
- Support audit compliance to enforce department and stockroom controls, as applicable
What You Bring
- 3-4 years of retail experience
- Excellent Customer Service skills
- Track record achieving results
- "Win together" mentality
- Basic proficiency with MS Office Product Suite
- Associate will work a flexible schedule
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
- Medical, Dental, Vision Benefits
- Disability Benefits
- Paid Parental Leave, Paid Family Leave, and Adoption Support
- Paid Time Off
- Retirement Savings Plan (401K) and Life Insurance
- Financial Solutions
- NMG Associates Core Discount of 30%
- Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site.
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at
Primary Location: United States of America-California-SANTA CLARA-Palo Alto-Palo Alto Store
Job: Retail Sales Management
Job Posting: Jun 20, 2024, 12:10:45 PM
Overtime Status: Non-exempt
Maximum Pay Range $: 42.00
Minimum Pay Range $: 33.00
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