Senior System Security Administrator

Where it all began…
In 1951, SF Fire Credit Union first opened its doors from a modest 10′ × 15′ office space in 17 Engine. It was from those humble beginnings—where everyone pitched in to help one another in their community—that the organization forged its way of business forever. Today, the San Francisco-based credit union has grown to $1.7B in assets and a membership that extends from the regional firefighters we trace our roots back to throughout our many neighbors in San Francisco, San Mateo, and Marin Counties. Our members benefit from the ideas and principles that have shaped us: Shared trust, continuous innovation of products and services, competitive rates, and excellent member service. These qualities foster a true sense of member-ownership and strengthen the credit union’s bond with the people for whom this credit union was created.

What we stand for…
There are a few things we look for those we hire at SF Fire Credit Union, regardless of role or team.
First, do they align with our values?

• We win together.
• We are of service to members above all else.
• We are authentic, transparent, and honest.
• We challenge the conventional with creativity.
• We embrace diverse voices.

Second, will they thrive in a culture like ours, where we default to trust, embrace feedback, and desire to innovate? Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is most relevant to their role?

What it feels like…
Most days it feels more like going to work with a big family. Whether it’s a potluck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get-together, we’re here to do a great job and have a good time while doing it! We value a good sense of humor, are motivated by a higher purpose, and always bring an “in-this-together” attitude. While we’re driven to do great work, we also value real work/life balance.

Is This the Career for You?
The Senior System Security Administrator is responsible for ensuring the security and integrity of the organization's information systems. This includes working with IT leadership to develop and execute on the security/infrastructure initiatives roadmap. This role involves supporting our vulnerability program; the role will be responsible for helping to remediate all vulnerabilities identified by the Vulnerability program, remediations from assessments and Audits, and monitoring of vulnerabilities for all devices on our network. The ideal candidate will have a solid technical background, attention to detail, and a proactive approach to identifying and mitigating security threats. This position is hybrid remote but must be onsite at any of our data centers or office locations when required.

What You’ll Be Doing

Security System Management:

• Install, configure, secure, and maintain configuration best practices for software and hardware on all servers.
• Ultimately responsible for all Virtual environments, including storage arrays, ensuring all systems are healthy.
• Help manage firewalls, VPNs, and other security appliances to protect sensitive data.
• Coordinate with 3^rd parties and managed services providers on any security-related matters.
• Participate and comply with change management procedures and processes.
• Help remediate all vulnerabilities and risks identified by the vulnerability program and security assessments and audits.
• Maintain documentation of all systems in our environment, Maintain BIA, assets on each vlan, accountable for knowing dependencies for all applications.
• This position is responsible for ensuring all systems are backed up and validating backups quarterly.

Incident Response:

• Respond to security incidents and breaches, including investigation and mitigation.
• Coordinate with the IT team and other stakeholders to contain and remediate incidents.
• Conduct post-incident analysis to identify root causes and implement preventive measures.

Security Policies and Procedures:

• Develop and enforce security policies, standards, and guidelines.
• Conduct regular security audits and assessments to identify vulnerabilities.
• Ensure compliance with relevant security regulations and standards (e.g., NIST , CIS , ISO 27001).

User Training and Support:

• Provide guidance and training to staff on security best practices.
• Assist with security-related issues and provide support to end-users.

Documentation and Reporting:

• Maintain up-to-date documentation on security configurations, processes, and procedures.
• Prepare reports on security incidents, vulnerabilities, and the overall security posture of the organization.

What We Look For In You

• Education: Bachelor's degree in Computer Science, Information Security, or a related field preferred.
• Experience: Minimum of 7 years of experience in IT security or system administration roles.
• Certifications: Relevant certifications such as MCSE, CISSP, CISM, CEH, or CompTIA Security+ are preferred.

Technical Skills & Competencies:

• Proficient with Windows Server, Linux systems, MAC and patching these systems.
• Proficiency in security technologies such as firewalls, IDS/IPS, antivirus, and encryption, Whitelisting.
• Knowledge of operating systems and network protocols like TCP/IP, DNS, DHCP, IPv4, IPv6.
• Experience with SIEM tools, vulnerability scanning, and penetration testing.
• Working knowledge with networking, working with Firewalls, switches, and SD-WAN.
• Strong analytical and problem-solving skills.
• Expert at Managing Virtual environments, including storage arrays.
• Expert at recovery of systems and creating Disaster recovery plans.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• High level of integrity and commitment to confidentiality.
• Attention to detail and a proactive approach to security.
• Experience working in a team-oriented, collaborative environment.
• Back up other security administrators when they are on vacation.

Salary
This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SFFCU, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $90,000 to $135,000.

Our Benefits

We have a competitive compensation and benefits package, but the true reward of working for SF Fire Credit Union goes beyond what you’ll see on a paystub. We genuinely care about our employees and we strive to invest in their professional and personal growth. We’re a relatively small organization with about 200 employees, so you can see the impact of your efforts and the value your contributions bring to our members and fellow employees.

• 401(k) and Employer Match
• Health, Vision, Dental, STD/LIFE/AD&D and Life Insurance
• Annual Incentive/Bonus Program
• Tuition Reimbursement Program
• 11 Paid Holidays + Competitive PTO package
• Home & Consumer Loan Program (Discounted Rates)
• Professional development and training programs
• On-demand personal coaching resource
• Wellness Program (Discounted Gym Membership)

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”