Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.
Job Description:
As a Product Manager, Integrations at Elite, you will play a pivotal role in advancing Elite's 3E Cloud open platform strategy. You will collaborate closely with the product and engineering teams to enhance all integration components of the platform. Your responsibilities will include ensuring the seamless integration of third-party services and applications with our core products, overseeing the planning, execution, and successful delivery of integration projects, and aligning them with the company's strategic goals and customer needs.
What You'll Do:
Integration Strategy:
- Develop and maintain the integration strategy in alignment with the overall product roadmap for 3E Cloud.
- Identify and prioritize key third-party services and applications for integration based on market demand and customer feedback.
- Provide a roadmap for platform enhancements to facilitate the integration of identified third-party services and applications, extending 3E Cloud's capabilities and adding value for our customers.
- Define integration requirements and specifications in collaboration with internal stakeholders and external partners, utilizing agile methodologies.
- Create detailed product plans, including timelines, milestones, and deliverables.
- Oversee the delivery of scalable integration components for the platform, managing their lifecycle from concept through launch and ongoing maintenance.
- Ensure integration projects are delivered on time and within budget.
- Monitor and evaluate the performance of third-party integrations post-launch, gathering data and customer feedback to inform future improvements.
- Coordinate with cross-functional teams, including engineering, QA, sales, and marketing, to ensure seamless integration and deployment using agile methodologies.
- Work closely with third-party vendors and partners to establish and maintain strong relationships.
- Act as the primary point of contact for integration-related inquiries and issues.
- Develop and maintain comprehensive documentation for integration processes and functionalities.
- Provide training and support to internal teams and customers on integration use and best practices.
- Conduct market research to identify trends and opportunities in integrations that can enhance our product offerings.
- Analyze competitors and industry standards to ensure our integrations are competitive and innovative.
- Develop and monitor key performance indicators (KPIs) related to product success, including adoption rates, user engagement, and customer satisfaction.
- Use these metrics to guide product enhancements and iterations.
- Bachelor's degree in Computer Science, Engineering, Business, or a related field.
- Proven experience (3+ years) as a Product Manager, preferably with a focus on integrations or related fields in a Software-as-a-Service (SaaS) setting.
- Strong technical background with an understanding of software development processes, web technologies, and APIs:
- Deep understanding of API technologies, RESTful architecture, web services, and API design principles, including OData standards.
- Expertise in API design principles, standards, and best practices to ensure scalability, reliability, and performance of API solutions.
- Knowledge of data streaming technologies.
- Experience with API tools such as Postman or middleware solutions like Boomi is a plus.
- Familiarity with Microsoft Entra ID (formerly Azure Active Directory), Azure SQL Databases, Azure Workbooks, API Management Services, Service Bus and other Azure functionalities is a plus.
- Proficiency in Agile/Scrum methodologies and project management tools such as Azure DevOps (ADO) is a plus.
- Excellent project management skills with a track record of successfully delivering complex projects.
- Exceptional communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Analytical mindset with strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Competitive Compensation Package ($145,000 - $170,000 + bonus)
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
Additional Information
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. #J-18808-Ljbffr