Analyst Training

Category/Area of Expertise: Procurement & Logistics
Job Requisition: 394865_external_USA-ME-Scarborough
Address: USA-ME-Scarborough-145 Pleasant Hill Rd
Store Code: Services (5120887)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Position Summary:
Supports the development of training for ADUSA Supply Chain organization, supporting Services, In Stock (including Logistics), and Procurement Governance (including ADvantage); frequently interacts with Manager, and sometimes (as necessary) Director level. Works with Continuous Improvement/Business Process, cross-functional business partners, and Subject Matter Experts to ensure proper design and delivery of training, development of Standard Operating Procedures, and availability of learning resources. Provides trainee and facilitator support, and assists with coordination of training timelines and venues.
Duties and Responsibilities:

• Supports development of overall training programs/curriculums in alignment with organizational needs and priorities, and obtains buy-in from key stakeholders.
• Supports development of clear plan and approach for creation and maintenance of training-related materials and resources, including selection of appropriate mediums and vehicles for dissemination.
• Partners with Continuous Improvement/Business Process to create and maintain Standard Operating Procedures as processes are developed or changed.
• Supports cross-functional alignment and adherance to all training programs developed.
• Upholds standards for all training-related materials, including training aids, guides, toolkits, handbooks, etc., ensuring complex concepts are translated into easily understandable language for end users.
• Helps maintain and serve as gate-keeper for knowledge management databases to ensure current and accurate training-related materials and resources are readily available to all end users.
• Coordinates and hosts training sessions for both new and existing Supply Chain associates as needed.

Knowledge:

• Seasoned knowledge of adult learning theories/methodologies and best practices
• Understanding of change management methodologies (preferred)
• Understanding of Supply Chain and inventory management (preferred)
• Strong oral and written communication skills
• Strong presentation skills
• Strong project management skills
• Strong problem-solving skills
• Strong facilitation and training skills

Abilities:

• Highly motivated, independent performer
• Critical thinker
• Customer focus
• Takes Initiative
• Attention to detail
• Active listener with an ability to build trust across varying levels of the organization
• Demonstrate a personal acceptance of change and the ability to lead others through change

Education:
Bachelor's degree
Experience:
5-7 years
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Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.