We are recruiting a Community Service Manager who will be responsible for the management and development of the 4 older people's community mental health teams (CMHT's) and the younger person with dementia (YPD) services.
This is a new and exciting role, with the ideal opportunity for an individual who wants to progress in their leadership and management journey and take a leading role in service transformation. The post-holder will have service management responsibility for the 4 teams across the county in Corby, Northampton, Daventry and Rushden. The YPD services are a countywide service.
As the Service Manager, the post holder will promote a culture based on principles of recovery, choice, and person-centred care, in which service users and carers can expect to be active in decision making about their care and treatment. This culture will also be based around intrinsic values of kindness, compassion, and a desire to help others.
Reporting to the Head Services (Older Peoples Mental Health (OPMH) & YPD), the post holder will be responsible for the line management of Operational Managers within their service supporting them to lead and develop their team.
Main duties of the job
- To take overall management responsibility for all aspects of service delivery and operational activity for the service.
- To be responsible for operational performance indicators including contractual, financial, quality and safety, and people.
- To provide leadership holding responsibility for operational delivery of service outcomes.
- To lead and participate in transformation work and quality improvement.
- To improve and develop the agreed service model, developing clinical structures, recruiting staff and operationalizing the service.
- To put in place and monitor arrangements for partnership working among different teams and agencies.
- To lead the development of integrated pathways for service users accessing the service and other community interventions.
- Management of buildings where portfolio services are based.
- To develop robust interagency relationships with key agencies supporting the development of integrated care pathways.
- To develop, implement and put in place monitoring arrangements for integrated and partnership working.
- To ensure Service Users and Carers are included in all the work the service does.
- To lead on the promotion of equality, diversity and inclusion both in the management of the service and access to the service.
- Establishing/maintaining an effective Operational Management Team with those direct reports that ensures that the operational teams and the wider service are always supported.
- To be responsible for the delivery of action plans.
Person specification
Experience
- Operational Management of multi-disciplinary team/s at B7 or above.
- Mental Health Community experience.
- Experience of leading service change.
Knowledge and qualification
- Educated to degree level or can demonstrate equivalent experience.
- Holds a healthcare professional qualification with associated registration.
Personal Statement
- Explains why suitable for role.
- Uses examples to evidence suitability for role.
- Demonstrates keen interest within OPMH & YPD.