Overview
Job Description
Are you interested in building the internal systems necessary for Arc XP to scale? Arc XP is a rapidly growing digital experience platform that originated at the Washington Post and is now trusted by hundreds of top brands. Arc XP builds the platform that drives our customer’s most critical content creation and content delivery workloads. We enable agile, media-rich, digital experiences, allowing our customers to focus on their content instead of the underlying technology.
We are looking for a candidate who can help us mature our internal systems and processes as we achieve operational autonomy from our parent company.
If you're a proactive and results-driven individual with a strong technical background and exceptional project management skills, we invite you to be part of the exciting journey at Arc XP. This role will require you to leverage a wide range of skills and experience to support the Arc XP organization as a whole and to facilitate efficient growth of the business.
Motivation
- You work independently and can manage multiple projects at the same time.
- You enjoy solving difficult and complex problems.
- You are detailed oriented.
Responsibilities
As a Technical Project Manager at Arc XP, you will play a crucial role in supporting the growth of the organization by improving the foundation relied on by our teams every day. Your responsibilities will encompass various technical and managerial tasks, including vendor management, enterprise architecture planning, and coordinating admin and support.
Your goal will be to enable teams to focus on their business problems by providing a technology ecosystem that meets their requirements while aligning with organizational business strategy.
- Establish and run a comprehensive vendor management program, including the tooling and processes needed to:
- Manage relationships with external vendors, ensuring compliance with contractual agreements and service level agreements.
- Evaluate and select new vendors, negotiating contracts, and overseeing the integration of their services.
- Continuously assess vendor performance, providing recommendations for improvement and optimization.
- Facilitate continuous enterprise architecture gap assessments and establish roadmaps to prioritize and plan IT initiatives.
- Identify gaps for improvement and optimization.
- Collaborate with cross-functional teams to develop strategic roadmaps aligning technology initiatives with organizational goals.
- Drive the implementation of technology solutions to address identified gaps and meet stakeholder requirements.
- Establish processes and procedures necessary for effective enterprise architecture.
- Develop and implement strategic plans for technology infrastructure, ensuring scalability, security, and alignment with business objectives.
- Stay abreast of industry trends and emerging technologies to guide informed decision-making.
- Coordinate admin and support to ensure consistent, effective support across enterprise systems.
- Implement processes to oversee user support, system maintenance, and troubleshooting.
- Collaborate with support teams to ensure timely resolution of issues and effective end-user support.
- Foster an environment of innovation, collaboration, and continuous improvement.
Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field.
- At least 5 years of experience as a Technical Project Manager in a SaaS business handling progressively complex requirements.
- Strong understanding of IT architecture, infrastructure, and project management methodologies.
- Good understanding of cloud technologies.
- Excellent communication and interpersonal skills.
- Demonstrated ability to lead cross-functional teams and drive projects to successful completion.
- Vendor management experience and negotiation skills.
- Familiarity with enterprise IT security and compliance standards.
- PMP Certification a plus but not required.
Wherever you are in your life or career, The Washington Post offers comprehensive and inclusive benefits for every step of your journey:
- Competitive medical, dental and vision coverage
- Company-paid pension and 401(k) match
- Three weeks of vacation and up to three weeks of paid sick leave
- Nine paid holidays and two personal days
- 20 weeks paid parental leave for any new parent
- Robust mental health resources
- Backup care and caregiver concierge services
- Gender affirming services
- Pet insurance
- Free Post digital subscription
- Leadership and career development programs
Benefits may vary based on the job, full-time or part-time schedule, location, and collectively bargained status.
The Washington Post includes salary ranges for certain positions to comply with local pay transparency laws. The salary range for this position is:
93,200.00 - 155,300.00 USD Annual
The actual salary within this range will depend on individual skills, experience, and qualifications as they relate to specific job requirements. This position may be eligible for a bonus or incentive program, and a member of the Talent Acquisition team will discuss bonus payment terms and conditions during the interview process.
The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.
The innovation doesn’t end in the Newsroom – dozens of teams power The Washington Post . We are now hiring the next innovator – how will you Impact Tomorrow ?
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