At JAX Mercantile Co., we are passionate about serving our customers. Join our local, family and employee-owned company as a Full-Time Department Manager in our JAX Outdoor Gear, Farm and Ranch location in West Loveland, CO. Make someone's day by helping our customers at JAX find all they need for their hunting and fishing adventures, so they have great stories to share with all their friends and family!
Our Department Manager is responsible for providing outstanding customer service. The role supports overall department operations by providing employee orientation and development, scheduling coverage, managing performance, leading by example when assisting customers and finding ways to improve the service provided by JAX. Duties include coordinating with the buyers team to provide feedback on products, visual merchandising with product displays, managing inventory, stocking, and organizing the department. Additional tasks include:
- Creating schedules two weeks in advance
- Ensuring coverage by working with employees or stepping up to fill gaps when necessary
- Providing honest and informative answers about our products
- Addressing loss prevention concerns
- Participating in inventory responsibilities
- Assembling new stock
- Maintaining a clean and well-stocked area
- Completing record-keeping and creating reports
- Completing special orders
- Coordinating with others to plan for sales and promotions
- Ensuring proper documentation and pricing of products
- Working to engage and inspire teamwork with department employees
Our ideal candidate is experienced in retail management, is willing to pitch in and help, is well-organized, takes initiative, communicates well, and has an engaging and positive approach to customer service. Knowledge, skills, and abilities desired for this position include:
- Previous knowledge and interest in hunting, fishing, or military equipment preferred
- Prior top-notch customer service experience
- Prior retail lead or supervisory experience
- Comfort and adaptability with learning new technology or computer systems
- Ability to be flexible and work retail hours
- Engaging and positive
- Effective trouble-shooting skills
- Ability to present and maintain a professional demeanor
Schedule Requirements:
- Must be available at least one weekend day and at least one week night
- Flexible availability required
Pay Range: $18.00 to $20.00 an hour
Positions: 1 Full-Time
Company Benefits:
- Paid Time Off
- Paid Holidays
- Employee Stock Ownership Program
- 401K Plan
- Employee Discount
- Monthly Performance Bonus Program
- Anniversary and Birthday Gift Cards
- Matching Gifts & Donations
- Tuition Assistance
- CO2 Conservation Credit
- Life Insurance
- Employee Assistance Program
- Peer Recognition Programs
- Paid Volunteer Time
- Referral Bonus
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Pet Insurance
Full-Time employees also have the ability to elect medical, dental, and/or vision insurance.
For over 60 years, JAX has been providing customers with outstanding service with our passionate and expert staff. We are at work and still having fun!
Please note that the pre-screening questions in the application process are important for screening purposes and may be the deciding factor in whether or not your application is forwarded for further review.
JAX Mercantile is proud to be an Equal Opportunity Employer.
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