Senior Engineering Operations Analyst, Engineering Operations

Company:

Qualcomm Technologies, Inc.

Job Area:

Engineering Services Group, Engineering Services Group > Engineering Operations

General Summary:

Qualcomm’s Snapdragon Studios is seeking an experienced Operations Analyst to work directly with our Engineering Operations Lead in support of the Snapdragon Studios Ecosystem. The Engineering Operations team provides support around the world in helping drive game optimizations to create best-in-class experiences for the Snapdragon chipset.

At the heart of Snapdragon Studios, we are passionate about next generation gaming technologies and delivering exceptional gaming experiences. Our highly creative teams are full of veteran game developers, artists, game engine experts and graphics enthusiasts who work on our latest GPU and gaming hardware innovations around mobile, PC, and XR.

The responsibilities of this role include:

1. Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.
2. Completing most tasks with multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.
3. Exercising some creativity to troubleshoot technical problems or deal with novel circumstances.
4. Using deductive problem solving to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required.
5. Responsible for tracking and resolving operational tasks/issues and assisting manager with Project Management or Operational requirements for team.
6. Contributes to and updates project planning activities (e.g., plans, schedules, and work breakdown structure) to support Project Managers or Leads on moderately sized projects or processes.
7. With support and guidance from managers, develops methods for tracking the progress and execution of moderately complex projects/processes to ensure deadlines are met.
8. Gathers and analyzes information and data for basic patterns and comparison to identify potential project gaps and track project metrics; proposes solutions for problems of moderate scope and complexity, and leverages available resources to achieve resolution.
9. Assists with implementing new and established processes and methods (e.g. tracking tools, schedules, databases, documentation management systems).
10. Provides support to help resolve complex IT issues on the team with assistance from existing IT teams.

Minimum Qualifications:

• Bachelor's degree in Business, Engineering, Science, or related field.
• OR Associate's degree and 2+ years of relevant work experience.
• OR High School Diploma or equivalent and 4+ years of relevant work experience.

Preferred Qualifications:

• Highly proficient in working with Windows and a Technical background.
• Familiarity with Project Management and Operations.
• Highly organized, able to track and record progress.
• Comfortable with technical instructions and procedures.
• Excellent written and verbal communication skills.
• Self-motivated and ability to drive projects with minimal direction.
• 4+ years of related work experience.

Keywords: Gaming, Data Analysis, Project Management, Program Management, Windows, PC Gaming.

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able to participate in the hiring process.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Pay range and Other Compensation & Benefits: $42.70 - $64.04. The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link .

If you would like more information about this role, please contact Qualcomm Careers .