Help Desk Specialist II

Company:  Beat
Location: Rock Island
Closing Date: 28/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Job Title: Help Desk Specialist IILocations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))Clearance: SecretCertifications: CompTIA Security+CEEducation: N/ARoles and Responsibilities:Minimum three (3) year experience.Set up and troubleshoot domains, user accounts and software accounts.Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.Add or replace memory, new keyboards, motherboards, and other components.Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.Coordinate with vendors to resolve problems.Support server, common user applications, desktop services, and network connectivity and associated hardware.

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