Manager, eCommerce Risk Management and Fraud
**W2 contract** Onsite out of Ridgefield Park, NJ**
• Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization
• Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives
• Continuously evaluate platform for risk factors and develop strategies to manage them through data analysis and models
• Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization
• Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs
• Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement
• Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs
• Develop risk mitigation strategies to support the different channels within digital platform
• Work independently and cross-functionally to provide outstanding customer experiences
QUALIFICATIONS
• Top skills: eCommerce Fraud, People Management, SQL
• 5+ years of experience of fraud and risk assessment, analysis and management for e-Commerce, consumer financial services etc.
• 2+ years of people management experience
• Experience creating process flows, procedural documentation, and business reporting to include KPI measurement
• Bachelors in Engineering, Mathematics, or other quantitative field required; MBA or Masters or in Analytics, Statistics, or other quantitative field preferred
• 5+ years of hands-on experience in operations or business intelligence
• Experience in an eCommerce and/or Digital Marketing environment
• Familiarity with building reports and visualizations using Tableau (or similar BI tools)
• Strong problem-solving ability
• Excellent communication and data presentation skills
• Experience managing teams across global regions