Bilingual IT Support Specialist - Mandarin/English

Here’s why you should apply to this IT Support Specialist position:

• Starting at $26 per hour!
• Top-Tier Benefits included! (Medical/Dental/Vision Insurance, 120 hours Paid Vacation/Sick, 10 Paid Holidays.)
• Overtime Opportunities.
• Compressed work week with 3 to 4 days off each week! See options below.
• Advancement Opportunities- Direct Hire Potential

What’s a typical day as a IT Support Specialist like? You will:

• Provides technical support to users by researching and answering questions, troubleshooting problems.
• Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
• Improves client references by writing and maintaining documentation.
• Improves system performance or process flow by identifying problems and recommending changes.
• Updates job knowledge by participating in educational opportunities and maintaining personal networks.

This might be an outstanding fit if you:

• Hold an Associates or Bachelor in a related field is preferred)- Diploma or GED required.
• 1- 2 years of applicable working experience is a plus but not required.
• Self-motivated and have strong work ethics to complete tasks.
• Adhere to stringent schedules.
• Work independently and efficiently after adequate training
• Take initiative to seek guidance when undertaking unfamiliar challenges.
• Be able to communicate effectively with ANY team member remotely or in-person to escalate resource conflicts, update progress, and summarize conclusions.

Shift Options

• SHIFT B: 5:45 PM to 6:15 AM (Sun, Mon, Tues, and every other Sat)
• SHIFT D: 5:45 PM to 6:15 AM (Weds, Thurs, Friday, and every other Sat)