Stop searching. Start growing. It's time to build a meaningful career where you can grow, your ideas can thrive, and you are recognized and valued. Join a team committed to your excellence, and apply to Safety National today!
Ready for a rewarding career? Follow this link to view all of our available careers and apply:
This opportunity is in the Claims Department.
Our Claims department oversees both high-exposure workers' compensation and liability claims. As an unbundled carrier, we work actively with third-party administrators (TPAs) and self-administered accounts to assist in guiding claims to a successful resolution. As an excess carrier, the catastrophic claims we handle keep our group challenged, but the uniqueness provides plenty of growth opportunities.
Role Description:
In the role of Claims Strategy & Operations Director you will be responsible for structured problem solving, performance trend analysis, efficient workflow management, and project management. The position will have high visibility within the department and within the company. The position works closely with the Workers Compensation Leadership team to formulate, develop, and execute short and long-term planning to achieve Department goals.
Your day-to-day responsibilities as Claims Strategy & Operations Director will include:
- Problem Solving: Lead & manage monthly/quarterly problem solving for the WC Claims Department - providing periodic updates on current key areas of opportunity, recommended changes, status of resolution, and resource need.
- Thought Leadership: Provide thought leadership within the leadership team and department in regards to strategy, innovation, efficiency, customer service, and employee engagement.
- Efficiency/Workflow Management:
- Best Practices & Polices/Procedures
- Efficiency Opportunities- Identify within standard work and elevate to leadership team
- Facilitate proactive communication/collaboration with all LOBs and other departments
- Performance Trend Analysis: Provide trending, analysis, and recommendations on key KPIs on a monthly and quarterly basis. Work closely with VP and department management to early identify emerging trends or areas of concern in order to facilitate mitigation or problem solving.
- Goal Performance: Assist the VP and leadership team in assessing goal performance and setting of annual goals. Ensure goals appropriately cascade from the department, unit, and individual where appropriate.
- Compliance: Be the WC Claims' subject matter expert resource for Corporate Compliance. Work with Compliance on State compliance exams, penalty exposures, or workflow issues.
If this role describes you, apply today!
Qualifications:
Education:
- Bachelor's degree or equivalent work experience preferred
Required:
- At least seven years' experience in workers compensation claims.
- Skilled with Excel, PowerPoint, SharePoint, and PowerBI.
- Strong presentation skills and comfortable presenting to small and large groups.
Preferred:
- Leadership experience and/or experience in managing catastrophic or excess losses a plus.
- Project management experience a plus.
Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.
Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target salary range for this position is $111,000 to $179,000. It is anticipated that most qualified candidates will fall near the middle of this range. Compensation for the successful candidate will consider the candidate's particular combination of knowledge, skills, competencies, and experience.
Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.
A Benefits Structure That Puts Employees First
Safety National's approach to benefits reaches far beyond competitive fixed compensation. Instead, we construct a total rewards benefits package for each valued member of our team. Highlights include incentive award bonuses, an annual holiday bonus, and profit-sharing contributions. Other exceptional benefits include generous healthcare coverage, a 401(k) match, enhanced paid caregiver leave, and family-forming benefits for adoption, surrogacy, and fertility. We also promote balance by offering a hybrid working environment and several employee appreciation events throughout the year. Apply today to learn more about our total rewards approach.
#LI-HYBRID
#J-18808-Ljbffr