Program Associate (Aging Services)

Program Associate (Aging Services)Job DetailsJob LocationStanley M. Isaacs- Senior - New York, NYPosition TypeFull-TimeSalary Range$33,127.00 - $38,649.00 Salary/yearDescriptionOrganization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.Program Description: The Isaacs Center Aging Services are funded by Department for the Aging and The New York State Office for the Aging (SOFA). About 70% of the seniors are Spanish-speaking and 5% Chinese speaking. More than 700 active members are offered daily nutritious hot lunches as well as a variety of wellness, educational, art programs, and social services. The Older Adult center services provide an opportunity for older adults (age 60+) to lead more vibrant and meaningful lives through comprehensive programming and social support including social services, health promotion, and recreational/cultural/social opportunities case assistance and health promotion. The NORC serves residents age 60+ who are residents of the NYC Housing Authority developments Isaacs Houses and Holmes Towers by providing similar services as the OAC but with Case Management, Health Care Management, and Health Assistance services to support aging in place within the NORC.Position Summary: The Aging Services Program Associate will• Be responsible for providing coordination of services and outreach to older adults residing in and around the New York City Housing Authority development of Isaacs/Holmes Towers, Upper East Side, Yorkville, East Harlem and Beyond. • Develop, maintain and continually update a schedule of programs and supportive services in alignment with vision and contractual obligations of our DFTA Senior Center and SOFA/DFTA NORC. • Collaborate with agency staff to create intentional services with a focus on financial and housing stability, health and wellness, and food security and include access to arts and culture, education and recreation programs, and inter-generational activities and experiences. • Serve as liaison between specialists, consultants, volunteers and interns, supplemental service providers, property management, and other community stakeholders.• Assist with data entry and management to ensure correct reporting to funders.• Manage Volunteer Committee.• Work in collaboration with various departments including Aging Services, Food and Nutrition, and Education and Workforce.• Support day to day operations of the center.• Report directly to Program CoordinatorSchedule:Monday through Friday 35 hours per week.Salary Range: $33,127- $38,649Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.Roles, Responsibilities, and Essential Duties• Ensure participants gain access and opportunities to a whole range of social services, wellness education, socialization, arts and culture, and recreation activities through the programming at the Isaacs Center. • Assist Program Coordinator with the creation and management of a monthly calendar of activities, services, and events.• Develop and maintain relationships with community partners and consultants to bring new and innovative programming to the senior center in alignment with the goals and mission of the program.• Develop, maintain and continually update a directory of supportive services and agencies available to residents within the local community. Lead committees with participants including Inclusivity, Hospitality, Social Action, and Program Planning Committees. Coordinate regular trips with participants to cultural sights, as well as shopping and appointments• Support daily transportation coordination efforts from organizing, scheduling, record keeping, and occasional attendance on trips.• Assist with outreach efforts to increase participation. Ensure timely response and follow-up to referrals made. • Advocates for clients’ rights, entitlements, and other benefits. Develop and foster strong relationships with consultants, community partners, and government agencies. • For participants who are hospitalized or in rehabilitation, communicate with the social worker to be informed of the care plan and participate in the discharge planning to assure appropriateness and availability of needed services are in place. • Provide front desk coverage when needed.• Assist with various programs as needed.• Participate in staff meetings, interdisciplinary case conferences, supervision, training, and more.• Work with supervisor in conjunction with the NYC Department for the Aging, New York State Office for the Aging, and Goddard Riverside to ensure that the appropriate processes for staff are in compliance with personnel policies and proceduresQualifications & Educational Requirements:• High School Diploma or equivalency required; Bachelor’s degree preferred• Bilingual, English/Chinese or English/Spanish highly preferred• Prior experience working with the elderly highly preferred• Ability to handle confidential information with discretion• Ability to work some flexible hours (e.g., evenings, weekends, Thanksgiving or Christmas Holiday) • Working knowledge of community resources and service providers to older adults. • Ability to work effectively with culturally, economically and educationally diverse populations. • Ability to form positive interpersonal relations in dealing with a wide range of staff as well as external contacts• Strong verbal, written and interpersonal communication skills• Demonstrated knowledge of working with the elderly and knowledge of the process and issues of aging, including disability, mental health and abuse issues. Must be flexible in dealing with others. • Computer literacy including ability to use Microsoft Word, Excel, and OutlookEmployee Benefits :Medical/Dental/VisionLife Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts403B Thrift Retirement Plan12 Annual Sick Days12 Agency Holidays20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employmentTotal of more than 6 weeks (a month and half) of paid time offGoddard Riverside and Isaacs Center are equal opportunity employers and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job