Quality Lead

The Lead QA Auditor is responsible for all aspects of the internal quality systems audit program, including, but not limited to: failure analysis experience (in a lab environment), audit planning, execution, follow-up and re-audit to ensure ISO compliance. Maintaining audit systems and information management. The QA Auditor reviews protocols, qualification, and validation procedures documented by the organization. The QA Auditor is expected to follow the procedures and drive consistency of criterion and auditing best practices across the organization. If a manufactured product does not meet quality specifications, the QA Auditor investigates and reports the findings.

May include:

• Assist in continuous process improvement by reporting defects in documented standards, engineered drawings, BoM (Bill of Materials), and machines.
• Ensure all auditors are at the assigned stations with proper tooling for the job and ready to start on time.
• Support with the identification and development of required procedures and processes related to the QMS (Quality Management System).
• Inspect work areas and ensure they meet 5S standards.
• Perform independent audits of product and process to further strengthen Quality Assurance.
• Assist production personnel in 5 Whys and corrective actions.
• Make decisions on severity of product defects and perform holds when necessary. Identify and flag units/product for Quality lab staging. Oversee rework, release product as needed.
• Perform QC Lab Testing and any other testing as required.
• Ensure all required reports and documents are accurately and timely completed.
• Assist in training new auditors or new processes or change of a process.
• Team up with Design Engineering Department to conduct pilot run validation, BOM (Bill of Material) auditing, drawing and document reviews for new product launches or Engineering Change Records.
• Identify potential BOM errors at an early stage of existing product but new revision changes driven by Engineering Change Records.
• Review audit forms and NCI (Non Conforming Index) to ensure compliance and/or positive trends.
• Follow through on supplier-related matters as per applicable local procedures.
• Perform safety audits, toolbox talks, and ensure auditors are following all safety rules.
• Assist with the Management Audits and prepare audit reports.
• Other duties as directed by QC Supervisor.

Nature and Scope:

• May provide direction and assist new or less experienced Quality Auditors.

Knowledge and Skills:

• Intermediate working knowledge of Microsoft Office – Outlook, Excel, Word, and PowerPoint.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to work with teams and build relationships.
• Ability to focus and high level of attention to detail and accuracy and effective problem-solving skills.
• Ability to understand how to use mechanical and electrical test equipment/digital test devices.
• Familiar with use and understanding of basic measurement tools such as Calipers, Micrometer, and Height Gauge and use of power tools and hand tools.
• Effective organizational and time management skills.
• Ability to be independent and self-disciplined, allowing for timely audit report submission and follow-up.
• Ability to understand and prepare basic statistical information.
• Ability to input data into computer systems or databases.
• Ability to interpret and follow work policies and procedures including safe work practices.
• Basic knowledge on problem solving techniques – 5WHY, 8D.
• Familiar with data acquisition and instrumentation.

Experience:

• 2 years of technical training in HVAC (Heating, Ventilation, Air Conditioning) preferred or 5 years of equivalent experience as an auditor in an HVAC facility preferred but not required.
• 3 years’ experience as a QA auditor/inspector for fabrication and/or finished goods production lines.
• Strong understanding of the ISO 9001/14001 requirements.

Education:

• High School diploma or GED.
• Vocational / Technical training and certification preferred.
• Must have PDS (Production of Daikin System) intro certification.

People Management: No

Physical Requirements / Working Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations.

Reports to:

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.