GENERAL MANAGER
Edley's Restaurant Group is a fast-growing, privately owned company based in Nashville, TN. We have two award-winning restaurant concepts - Edleys' Bar-B-Que and Pancho & Lefty's Cantina.
We are known for our incredible food quality, atmosphere, and genuine Southern Hospitality. We believe in treating everyone like good friends and we are very involved in each community our restaurants call home. If you want to work for a company that cares about its team members and believes people are the heart of the restaurant, then talk with us.
Job Description
Reporting directly to the Regional Manager of Operations, the General Manager will be responsible for leading and directing all operations, ensuring operational excellence, and flawless in-store execution to support future growth. In addition, this individual will have a fine eye for exceptional service and food execution, while also having a finger on the pulse of current trends in the marketplace. The General Manager will be a sales builder and a true brand ambassador with sound business acumen and a true passion for the hospitality service industry, alongside being a strategic thought partner for the leadership team of the company, as they continue to expand and grow both brands.
Specifically, the General Manager will be responsible for:
- Acting as the champion of the Edley's culture (the "Southern Soul"), teaching the culture, protecting the culture, and hiring for the culture
- Leading the charge of developing Edley's into becoming the epicenter of people development resulting in Edley's to be the employer of choice in every market
- Ensuring impeccable, hospitable service standards and following the core values of treating guests as family and being passionate to be the best in every interaction with a guest
- Growing revenue in existing unit and meeting or exceeding forecasted expectations
- Collaborating with the Leadership team to develop necessary strategy, infrastructure, systems, and operations support for operational excellence as well as future expansion
- Partnering with marketing and operations team to communicate and consistently execute on the strategy of the 'three uniques'/brand differentiators: food (best smoked meats and sides at an affordable price) atmosphere (great music, familiar rustic décor, and a casual laid-back feel) and neighborhood (active philanthropy and staff engagement with the neighbors/community)
- Leading and directing operations for the Edley's Bar-B-Que concept, including full P&L responsibility for the existing location and future restaurant openings with a continuous eye on improving sales and profitability without sacrificing the culture or the quality of the food and service
- Reviewing restaurant's financial and operational performance daily, weekly, and quarterly as well as taking corrective action with urgency whenever and wherever needed
- Ensuring operational excellence and flawless in-store execution in areas of guest satisfaction, product quality, operational standards, facilities management, local store marketing/promotions, and community relations
- Inspirational leadership skills and highly collaborative team building ability; hands-on and authentic management style
- Consistently achieving/exceeding both short- and long-term company financial objectives by responsibly growing unit sales and profitability
Benefits:
- 4-Day Work Week
- Free Meals
- Competitive Salary
- Quarterly Bonus Plan
- Health/Dental Benefits
- 3 Weeks Paid Time Off
- 401K Match up to 4%
- Life Insurance
- Paid Training
Criminal Background Checking Policy
Edley's Restaurant Group requires a criminal check for all full-time employees upon hire once a conditional offer of employment has been extended by the hiring manager. Although a disqualification is possible, in accordance with federal and state laws, a previous conviction does not automatically disqualify an applicant from consideration for employment with Edley's Restaurant Group. Depending on a variety of factors (for example, the nature of the position, the nature of the conviction, age of the candidate when the illegal activity occurred), the candidate may still be eligible for employment with Edley's Restaurant Group. However, if an applicant attempts to withhold information or falsify information pertaining to previous convictions, the employee will be disqualified from further employment consideration in any position with the company due to falsification of an application. An offer of employment may be extended to an applicant prior to the completion of the criminal conviction check. However, the applicant's first day of work in the position must not be prior to the satisfactory completion of the criminal conviction check.
Qualifications:
Edley's is known for delivering a unique and memorable experience in our restaurants. And our catering and events team is responsible for delivering that same experience at events through living our values, or Southern Soul.
Southern Soul:
- Gutsy: We are doers that do whatever it takes.
- Responsible: We are relentless on standards and kind on people.
- Impassioned: We are passionate that our restaurants be the best.
- Thoughtful: We treat our guests and teams as family and help them create memorable moments.
Our General Managers must possess:
- Progressive leadership career in both operations and/or across other functional disciplines within the restaurant industry, preferably with experience in both mid-size chains and small entrepreneurial environments; particularly important is experience with innovative, successful approaches to training, staffing, restaurant openings, retention of management, operations support, and detailed operations execution
- Comfort with ambiguity, light structure, and entrepreneurial growth environment
- Strategic thinking skills with the ability to balance the long-term objectives with day-to-day tactical realities as well as analytical skills with the demonstrated ability to handle complexity
- Passion and proven track record of developing people both at the unit level and the Manager level
- Extremely high standards in terms of food and service quality, and extremely low tolerance for subpar performance
- The ability to think creatively and contribute beyond the operations arena suggesting changes that will appreciably enhance the business and its balance sheet
- Outstanding communication skills with the ability to work collaboratively with the leadership team, providing sound strategic advice through periods of change and growth
- The ability to attract, inspire and build best-in-class teams
- Personal characteristics that include a high level of personal motivation/ambition and enthusiasm, an entrepreneurial sensibility, high energy with a focus on detail, an innate curiosity, excellent and persuasive communication style, presentation and organizational skills, and the highest level of integrity, ethics, and business judgment