Who We Are
Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.
Job Summary
The Director of Indirect Distribution Sales will be responsible for driving sales through field brokers, e-brokers and retiree exchanges in Massachusetts and New Hampshire. The Director will manage a sales team for Field Broker sales and personally account manage our FMO, e-broker and retiree exchange relationships as well as constantly assess the potential of adding new channel partners. This includes across market relationships in Connecticut. The Director will drive accountability through metrics, reporting and CRM to assure we are maximizing sales with targeted relationships. The Director will be collaborating across functions within Sales and Marketing and other internal stakeholders as well as interacting closely with Market leads.
Key Responsibilities/Duties – What You Will Be Doing
- Staffing: Coach and develop direct reports. This includes assuring there is accountability for activity with the right relationships that drives sales to achieve/exceed sales goals. Identify skill gaps and create defined plans to improve.
- Annual Growth Planning: Assure development and execution of annual growth plans across markets that identifies and addresses market opportunities and challenges as well as support needed from other stakeholders to assure success.
- Strategic Account Management: Strategic approach with key channel partners (FMO, EMO, Exchange) that starts with fully understanding their business challenges/goals to build mutual success goals and accountability for achievement.
- Field Broker Engagement: Oversee effective execution of tiered approach to field broker engagement. Identify barriers to sales (tools, support, technology, compensation, etc.) and work with internal stakeholders to remove.
- Operations Collaboration: Work closely with Director of Sales Operations to assure day to day operational support, commission payment accuracy, Ready to Sell (RTS) progress, contracting of new channel partners and technology needs.
- Analytics Collaboration: Identify and work with the analytics team to continue refining reporting and analysis to best use resources, support channel partners and help accelerate sales.
- Partner Portfolio: Continually assess the effectiveness of channel partners and potential new partners that can support increased growth in markets.
- Connecticut Market Alignment: Responsible for working with the Director of Sales in Connecticut to align strategy and assure a sharing of best practices across markets to elevate effectiveness overall.
- Keep compliance top of mind for all elements of plans/initiatives.
- Develop and manage department budget.
- Collaborate with internal/external business partners effectively.
- Other duties and projects as assigned.
Qualifications – What You Need To Perform The Job
EDUCATION, CERTIFICATION AND LICENSURE:
- Bachelor’s degree in business, marketing, or related field.
EXPERIENCE (minimum Years Required)
- A minimum of 10 years’ experience leading planning in a Sales and Marketing environment and leading complex initiatives. Strong strategic skill set that enables bringing the right elements of a strategy together and driving execution. Building internal relationships and experience partnering at a leadership level is important. Strong preference for experience in health care and/or work with seniors, culturally diverse populations.
Skill Requirements
- Strong organizational skills to manage complex initiatives.
- Excellent interpersonal, management and leadership skills to facilitate the development of strong working relationships with staff, various departments throughout the company, key providers, and community leaders.
- Requires a high level of initiative, judgment, and strong leadership capability. Ability to analyze results and trends and adapt strategies in an environment with continuous market change.
- Ability to motivate and engage staff to attain goals on time, in compliance, and within budget.
- Understanding of the health care and social environment for the target population.
- Must be able to work cooperatively and effectively with partner departments and other areas of the company to support product goals.
- Strong ability to manage multiple priorities necessary. Ability to interpret complex information and present it to a variety of audiences in the most appropriate and user-friendly format.
Working Conditions And Additional Requirements
- Must be able to work under normal office conditions and work from home as required.
- Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
- May be required to work additional hours beyond standard work schedule.
- Requires ability to perform in a fast paced, changing office environment handling multiple demands.
Salary Range
152,288-197,078
Compensation & Total Rewards Overview
The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; equity with internal colleagues; and other conditions of employment.
Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity
Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do.