Job ID: 2811003 | Amazon.com Services LLC
Stay local, shop global! Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and is at the forefront of Amazon’s global expansion strategy. We have maintained a startup culture and are looking for a Senior Product Manager with an entrepreneurial mindset to lead next level of challenges to scale Global Store to worldwide customers.
This position requires strong self-motivation and project management skills. The ideal candidate will have the ability to work closely with technology to develop automated solutions for complex international problems. This position will be part of the International Expansion strategy and technology team which has global responsibility. You will have the opportunity to lead work-streams across Customer Experience, Selection, cross-border delivery experience, Finance, Legal, Operations, Marketplace, Accounting, Tax, to name a few and will be a product tech leader who has the ability to communicate priorities and work effectively with stakeholders, including teams across engineering, and business teams across the globe. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different international locations.
In this role, your key responsibilities will be:
- Identifying international challenges for all aspects of Amazon’s business
- Lead and own the product and tech roadmap to improve the Global Store CX
- Partner with Tech teams in design and solutions
- Think big and invent new ways to improve Global Store CX
- Contributing to Amazon’s bottom line
- Working with stakeholders partners to provide compliant solutions
- Mining and analyzing data for metrics and decision support
- Driving results by exercising judgment using available information
Key job responsibilities
- Work with cross functional product and tech teams to define and prioritize product roadmap
- Innovate and build tech solutions to address scaling objectives
- Own and drive launching new business initiatives for Global Store
- Lead and manage cross-functional stakeholders and external partners to ensure delivery of business initiatives
About the team
The team is responsible for leading and delivering new business initiatives for Global Store that will drive top line growth while balancing bottom line impact.
BASIC QUALIFICATIONS
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience with feature delivery and tradeoffs of a product
- Experience with end to end product delivery
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in building and driving adoption of new tools
- Experience performing statistical analysis of data using SQL, Excel and other tools
