Remote Tax Associate

Overview

Intuit is looking for Tax Associates for the upcoming tax season. If you have an active PTIN, we want to connect with you!

What You Get:

• Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live.
• This position offers the opportunity to work 100% remotely, collaborating with a great team from home or office.

What you'll bring:

• Minimum of 2 years' paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
• Passionate about helping clients with taxation and committed to enhancing our brand by delighting and empowering customers to prepare their taxes.
• Excellent customer service skills and excitement to interact with customers through video and audio tools.

What You Need:

• Related State licenses, certificates, permits, or bonds and an active PTIN.
• Dedicated hardwired internet connection that meets Intuit Security criteria.
• Willing and available to work a minimum of 20 hours per week.

How you will lead:

• Assist customers with completing their taxes using Intuit TurboTax products, providing tax advice, return preparation, tax calculations, and managing product/software inquiries.
• Utilize government websites, professional resources, and team expertise to deliver the right answers to customers using everyday language.
• Virtual, customer-facing role using state of the art video communication software and documentation of interactions to maintain accurate records.