QA Analyst

Job Title: QA Analyst
Location: Baltimore, MD

Position Summary:

As a QA Analyst, you will become part of Apkudo's Test + Certification Team to oversee and ensure all internal and customer deliverables meet exceptional quality standards. As part of this team, you will contribute towards improving accuracy and quality of deliverables through effective testing methods. The QA team must review all deliverables, such as test plans, data collection, results, etc., to ensure that all deliveries to customers meet or exceed expectations.

QA Analyst shall be responsible for performing and monitoring testing procedures for web apps, smartphones, feature phones, tablets, and mobile accessories. You will work to resolve issues during testing and assist in the research and development of current and future testing. You will handle routine as well as non-routine tasks, monitor timeframes necessary to complete all tasks consistently and on time, and coordinate solutions with guidance.

What you'll do:

• Ensure quality control of intermediate or final product deliverables.
• Test and evaluate multiple Android/iOS models and OS version mobile device variants.
• Identify, thoroughly record, and properly communicate to the development team bugs/defects/issues associated with product releases.
• Perform thorough regression testing when bugs are resolved.
• Work with teammates to streamline existing test plans and contribute to the development and validation of detailed, comprehensive, and well-structured test plans and test cases.
• Perform tasks thoroughly and completely.

What you'll need:

• High School Diploma Required; associate degree desired but not required.
• Excellent written and verbal skills to communicate with a demonstrated ability to produce technical reports and document each step of the test process.
• Proficiency with data handling in MS Word, MS Excel, MS PowerPoint, and Google Drive equivalents.
• The ability to meet deadlines while overseeing multiple short-term projects; individual must be detailed and organized.
• Familiarity with Mac or Linux, Android smartphones and tablets, and programming languages is a plus.
• Possess a strong desire to learn new technologies and work methods.
• Mobile device testing experience is highly desirable.
• Ability to work in a cross-functional group environment.
• Excellent organizational and observational skills with attention to detail.
• Proactive, team-oriented, collaborative, and thrive in a fast-paced entrepreneurial environment.
• Ability to work with remote people effectively.
• Excellent problem-solving skills.
• Highly self-motivated, energetic, proactive, and results-oriented.
• Ability to work second shift, if needed.

Our Core Values:

• Hooked on customers: Our passion for innovation propels our customers forward. We thrive on solving our customers' problems, big and small.
• We communicate confidently and with generosity: We not only spread ideas, but we also spread understanding to help every team succeed.
• Champion the use of data: We use data to build solutions to problems, promote collaboration, and inform decisions for us and our customers.
• Proudly accountable: We follow through because the alternative is not an option. Every word, every action, and every result reflect the improvements we seek to make.
• Be you: We bring our whole selves to our work, our teams, and our customers. The collective ‘we' will shine bright for all to see.
• I have your back: Trust and respect each other to do the right thing when someone needs an extra hand. We go farther together than we do alone.
• It matters how we show up: Sometimes bold, sometimes brave, always curious. We expect more of ourselves to be our best for the team.

What you can expect from us:

• Generous holidays plus your birthday off.
• Paid parental leave benefits.
• Casual dress.
• A company-paid Google Pixel phone or a monthly tech stipend that you can use for your tech needs.
• A monthly wellness stipend that you can use for things like a meditation app, standing desk, gym equipment, etc.
• 401(k) matching up to 4% or a 5% pension plan for employees of the UK.
• Up to $5,250/year for certification, continuing education, and tuition reimbursement.
• Competitive package with benefits.

About Apkudo:

Our Vision: Devices connect the world. We help ensure there will still be a world to connect. This is ambitious, on purpose. We must lean into our shared passion for change and do whatever it takes to do our part to regenerate resources and build sustainable processes and behaviors to leave the world a better place.

The Fine Print:

We are an agile organization, and so the duties and description of this role (like every other at Apkudo) may change at any time as we adapt.

This position is exempt under the Fair Labor Standards Act (FLSA).

Note: Apkudo is an Equal Opportunity employer. We are committed to diversity and inclusivity and to creating a culture where everyone feels respected and connected, no matter the location of their work. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.