Company:
Shaner Hotel Group
Location: Dayton
Closing Date: 02/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Description
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
About the Team
Shaner Hotels has an amazing opportunity to join our team at our Fairfield Inn & Suites in the Water Street District of Dayton, Ohio. The Fairfield Inn Dayton features 98 modern guest rooms. We offer our guest a lobby bar, 24/7 market, fitness center, business center and flexible workspaces, free high-speed Internet, and complimentary breakfast.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,
About the Team
Shaner Hotels has an amazing opportunity to join our team at our Fairfield Inn & Suites in the Water Street District of Dayton, Ohio. The Fairfield Inn Dayton features 98 modern guest rooms. We offer our guest a lobby bar, 24/7 market, fitness center, business center and flexible workspaces, free high-speed Internet, and complimentary breakfast.
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Shaner Hotel Group