Company Description
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Job Description
Director Group Sales
Through your passion and motivation, you sell memorable experiences to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bonds with your guests.
What’s In It For You
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Subsidized on-property gym membership at one of DC's top rated gyms
What You Will Be Doing
- Planning and overseeing the group sales effort of the hotel, specifically the achievement of targeted room revenues and sales mix.
- Direct and manage all group sales training, yearly sales targets, group sales quotas, the group incentive plan and all other corporate and hotel learning required to maintain the most effective sales professionals in the market.
- Evaluate and initiate opportunities for developing new sources of business in all market segments and thereby broaden the account base.
- Provide overall direction, leadership, training and development to the Group Sales team.
- Coach group sales managers and sales administrators in one-on-one and on-the-job environments.
- Complete quarterly and annual reviews of sales managers and sales administrators, setting relevant and appropriate career and business goals.
- Participate in the development and management of the annual marketing plan.
- Prepare the annual group room’s revenue budget with the DOSM and DORM.
- Ensure that all booked Group business adheres to the Hotel’s stated rate guidance.
- Accountable for booking group business originating from own assigned market segment and achieving individual and team booking goals.
- Independently responsible for achievement of sales activities and all objectives outlined in the action plan.
- Responsible for day-to-day duties of prospecting accounts, account development, site inspections and proper Opera Sales & Catering account management practices, etc. for individual and team achievement.
- Active in developing new business.
- Keep accurate records of potential customers and follow through on all potential business.
- Utilize Opera Sales & Catering System to track, solicit, book and follow-up accounts.
- Prepare weekly, monthly, quarterly and annual reports as required.
- Participation in site inspections, familiarization trips, industry trade shows and sales trips as required.
- Manage all group sales manager travel to ensure expense budget is not exceeded and maximum return on investment is achieved.
- Schedule effective business trips and appointments within assigned markets.
- Participate in prescribed training and special projects.
Qualifications
Your experience and skills include:
- Minimum of 3+ years’ selling experience for a full service upscale hotel, preferably located in Washington, D.C.
- Minimum of 4+ years of senior leadership hotel experience within sales required.
- Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls.
- Excellent knowledge of and ability in Microsoft Office suite.
- Experience in working in hospitality sales systems.
- Excellent communication skills, both written and verbal required.
- Excellent time management and organizational skills.
- Strong interpersonal and problem solving abilities.
- Highly responsible & reliable.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Must be results oriented with ability to be flexible.
- Positive attitude and supportive, team-based approach towards the attainment of the hotel's goals.
Additional Information
Your team and working environment: The Fairmont Washington, D.C. is perfectly positioned between the White House and historic Georgetown. From our vibrant lobby to the unrivaled courtyard, our hotel provides the ideal backdrop for world travelers, meaningful meetings, and lifelong memories. Our diverse colleagues take pride in delivering memorable experiences with inspiration rooted in the genuine connections we build.
Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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