Digital Office - Digital Strategy Analyst

Digital Office - Sr. Digital Strategy Analyst

Date: Aug 29, 2024

Location: Chicago, IL, US, 60631

Onsite or Remote: Hybrid Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. As a Sr. Digital Strategy Analyst, you will play a pivotal role in shaping our digital strategy to drive business growth, enhance our online presence, and integrate our digital offerings.

Key Job Responsibilities

• Serve as a peer leader amongst other employees to help ensure alignment to our digital strategy.
• Collaborate with internal stakeholders as well as customers and dealers, to integrate digital initiatives into broader business strategies.
• Conduct market research and competitive analysis to identify opportunities and threats.
• Conduct gap analysis assessments to inform strategic direction and identify capabilities needing development.
• Create thorough and complex business case models for forward-looking work.
• Help build structured personas, customer segmentation models, and high-level experiential journey maps.
• Think critically and spot areas of opportunity in our current digital experience.
• Help maintain the long-term digital roadmap.
• Help build and maintain structured metrics and KPIs for Komatsu’s digital business.
• Create presentation material and conduct periodic presentations during meetings.

Qualifications/Requirements

• Bachelor's degree in Business Administration, Business Management, Engineering, Economics, Marketing, Mathematics or a related field.
• 3-5 years of experience in a strategic, digital, analytical or consultative role.
• Proven track record of developing robust reporting and models.
• Strategic mindset with the ability to think creatively and simplify complex situations.
• Excellent analytical and problem-solving abilities.
• Base-level knowledge of emerging technologies and digital channels.
• Strong communication and presentation skills.
• Strong Excel and PowerPoint skills.
• Possesses a proactive mindset and is a curious learner.

Additional Information

• Ability to comprehend technical documents or data.
• Strong problem-solving skills with attention to detail.
• Strong organizational skills.
• Ability to communicate effectively with customers (internal and external).
• Must adhere to process protocols.
• Ability to manage stress and workload effectively.
• Ability to deliver work within tight deadlines.
• Ability to maintain effective working relationships with others.
• High level of self-motivation and accountability for work product.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.