Stabilization Specialist - Urgent Care

Together we can make a difference.
Eliot is committed to employee growth & retention by offering a comprehensive total rewards package including but not limited to:

• 75% Company Contribution to Medical and Dental Insurance
• 12 Paid Holidays, 15 to 20 Vacation Days Annually, 12 Sick Days Annually
• 401(k) Retirement Plan with Employer Match
• 100% Company-Paid Life & Accidental Death Insurance
• 100% Company Paid Short & Long-Term Disability Insurance
• $3000 Employee Referral Bonus
• $3000 Annual Tuition/Professional Development Reimbursement
• Opportunities for growth internally within our 100+ programs across Massachusetts
• Comprehensive Staff Orientation, Training Programs & Professional Development Assistance
• FSA, Dependent Care, transportation reimbursement

We're looking for empathetic individuals dedicated to providing quality support and care to others. With your creative problem-solving skills and Eliot's cutting edge Community Behavioral Health Center (CBHC) programs, we can overcome traditional barriers in the behavioral health system. Imagine having access to trauma-informed behavioral health services in real time? Or providing coordinated care continuum? Join Eliot and get to work alongside our talented and dedicated staff specializing in housing navigation, recovery coaching, case management,peer supports and other specialized stabilization services.
The Stabilization Specialist works with other Triage team members to provide emergency stabilization, urgent care, and assessment services in the community. You are tasked with providing short-term case management supports for clients/families to ensure follow up of services, while helping to facilitate a warm handoff from the Stabilization team to CBHC teams.
Responsibilities:

• Provide supportive stabilization services to clients/families in the community in need of crisis supports and community stabilization
• Provide side by side interventions to individuals/families that focus on problem solving, skills training, modeling behavior, optimism and encouragement
• Provide interventions in the office, virtually, in the community and in client's residences based on client preference, client need, and at the clinical direction of the urgent care team
• Respond to community evaluations, treatment intervention support, urgent care needs as assigned in conjunction with Stabilization Clinicians and other members of the urgent/triage team within CBHC
• Provide and support mobile crisis interventions, stabilization, planning and evaluations
• Provide follow up and follow along supports as part of short-term treatment planning, stabilization and urgent care
• Complete NOMS assessments as assigned, aspects of clinical assessments, and other documentation and required to meet CBHC/Eliot standards
• Provide short term case management supports to individuals including: managing income, insurance, other entitlements, accessing other services and community resources and scheduling/coordination of all medical and psychiatric appointments
• Support warm handoffs from triage, stabilization and urgent care to CBHC teams
• Assist clients who arrive at the Community Based Location seeking treatment such as crisis intervention services, follow up services, or admission to CCS/YCCS
• Complete all necessary paperwork, documentation and insurance verification within the established timeframes
• Enter and maintain daily documentation, notes in electronic medical record / computer tracking system for all clients who are seen for services, call the crisis lines or are receiving services

Qualifications:

• Requires a Bachelor's Degree in a Human Services field
• One year of experience with adults, families or children with severe and persistent mental illness and/or emotional disturbances
• Must have a strong commitment to recovery-oriented services
• Must have skills to establish supportive relationships with persons with severe and persistent mental illnesses, kids, families and respect for their preferences for treatment
• Must have ability to communicate clearly and effectively with individuals in rehabilitation and treatment. Must have ability to provide flexible services that are community based and focused on team work
• Ability to serve as a role model and assist clients of varied backgrounds achieve daily goals and structure
• Ability to work both independently and as part of a team. Ability to multitask and think calmly in a fast paced, often chaotic environment.

Salary: $25.48 per hour
Schedule: M-F, 10am-6pm, in-office
Why Eliot?
At Eliot we are dedicated to restoring dignity and hope to the lives of the people we serve by ensuring access to evidence-based treatments, trauma-informed services and relevant resources. The fiber of our culture includes transparency, creativity, clinical sophistication, responsiveness, and compassion
Eliot is committed to identifying and dismantling barriers that prevent people with marginalized racial identities from actualizing their full employment potential, assuming leadership roles, or from fully engaging at all levels in the workplace.